Technical Support Executive Ghrs Training

1.0 - 4.0 years

1 - 4 Lacs

Hyderabad, Telangana, India

On-site

Ghrs Training is seeking a dedicated Technical Support Executive with a passion for gaming to join our international voice support team. If you have experience in technical support and a strong background in gaming, this role is perfect for you! Key Responsibilities: Provide technical assistance and support to international customers via voice channels, specifically for gaming-related inquiries. Troubleshoot and resolve issues pertaining to gaming hardware, software, platforms, connectivity, and in-game problems. Guide users through diagnostic steps, game installations, patch updates, and configuration adjustments. Document all support interactions and resolutions accurately within the designated system. Escalate complex or recurring issues to specialized teams, ensuring a seamless support experience. Deliver excellent customer service by maintaining a patient, empathetic, and professional demeanor. About You: You have a minimum of 1 year of experience in Technical Support (International Voice) . Gaming support experience is a must. You should be familiar with common gaming platforms, software, and troubleshooting challenges in the gaming world. You possess excellent verbal communication skills in English, with the ability to explain technical concepts clearly to diverse gaming audiences. You are customer-focused, with strong problem-solving abilities and a genuine interest in gaming. You are capable of working in a fast-paced environment and managing multiple tasks efficiently.

Posted 3 weeks ago

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Technical & Billing Support Executives Gaming Products For Hyderabad White Horse Manpower Consultancy

2.0 - 7.0 years

3 - 5 Lacs

Hyderabad

Work from Office

o Provide tech assistance to customers via chat o Troubleshoot resolve technical issues promptly o Assist customers in setting up configuring gaming console o Address billing-related inquiries, including payment processing, refunds, subscription mgt Required Candidate profile o Assist customers account-related billing concerns o Educate customers about Gaming products, services, features o Provide detailed info on subscription plans, game titles, and additional offerings Perks and benefits Perks and Benefits

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Team Lead- Gaming Console Support Ghrs Training

4.0 - 9.0 years

9 - 10 Lacs

Hyderabad

Work from Office

Require Mini 1 Year On paper experience As a Team leader Skills- Gaming Support/PC Console/Technical Support/Service Desk/Gaming Console Hyderabad CTC- 10 LPA Only Graduate 5 Days Working/24/7 Shifts Us shifts Both side cabs Contact-9509529566(Neha)

Posted 1 month ago

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Team Lead | Gaming Support Ghrs Training

4.0 - 9.0 years

8 - 10 Lacs

Hyderabad

Work from Office

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Technical Support Executive Ghrs Training

1.0 - 4.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Exp - Min 1 yr in Technical support ( International voice) Gaming support exp is must Location: Hyderabad CTC: Up to 6LPA Notice - Immediate Joiners WFO Shift: 24x7 US Rotational Night Shift (5 Days Working) Contact - 8905115503 (Divyanshi) Perks and benefits 2 way cab Incentives & Night shift allowances

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Technical Support Specialist Ghrs Training

1.0 - 6.0 years

4 - 6 Lacs

Hyderabad

Work from Office

IT Service Desk 1+ yr exp in international semi-voice tech support Windows & MS tools troubleshooting must location- Hyderabad Shifts- US 24/7 CTC up to 6 LPA + incentives Grad only, immediate joiners Email: amanghrs40@gmail.com Call: +91-8306474104

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Technical support-Gaming Ghrs Training

1.0 - 5.0 years

5 - 6 Lacs

Hyderabad

Work from Office

Min 1 Yr Exp Into Technical Gaming Support(International Blended) Must Have -Troubleshooting Exp On PC Console Graduate Only CTC - Up to 6 LPA+ Variables 24*7 Shift Notice - Immediate Joiners Location Hyderabad Contact 8769866443 Neha

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Gaming Support Executive Ghrs Training

1.0 - 5.0 years

4 - 6 Lacs

Hyderabad

Work from Office

Min 1 Yr Exp Into Technical Support International Voice (Gaming) Must Have - PC Console Troubleshooting exp CTC - Up to 6 LPA WFO| 24*7 US Shift Both Way Cab 5 Days Working 2 Day Rotational Off Location - Hyderabad Surbhi - 8905959447

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