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3.0 - 5.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Minimum of 5 years’ hands-on experience in IT infrastructure/system administration. Strong knowledge of virtualization platforms (VMware, Proxmox) and cloud services (AWS). Experience in Windows and Linux server administration. Required Candidate profile Proficient in Active Directory, DNS, GPO, and system security practices. Familiarity with automation tools like Ansible Semaphore is a plus.
Posted 5 days ago
5.0 - 9.0 years
7 - 9 Lacs
Chennai
Work from Office
Roles and Responsibilities: Business Group: Magick Woods Location: Guindy Job Title: Senior EDI Analyst NOTE: For the first 6 months, the work location is Maraimalai Nagar, Near SRM University. 5-9 years of experience in B2B integration with focus on EDI integration; familiar with standard concepts, practices, and procedures within the field. Design and maintain all EDI maps to ensure compliance to all business requirements and analyze all EDI implementations and recommend improvements to processes and coordinate with trading partners to resolve all issues effectively. Prepare and maintain test data and perform various tests on all EDI maps and prepare all required documents and evaluate reports. Participate in all system tests and analyze all data and processes and recommend improvements to same and manage all communication with individuals and internal and external stakeholders and ensure compliance to all policies and procedures. Evaluate all business processes and monitor transactions to resolve all lost transactions and perform tests on EDI maps. Implement, design and suggest technical solutions to the stakeholders and partners. Must have Experience working with Cleo Integration Platform / IBM B2B Sterling Integrator, Create new or update X12 translation mapping in current legacy systems (server / mainframe). Including, but not limited to: 870, 810, 850/855, 860/865, 856, 832, 820 Mapping in SI and WTX and working experience of XML mapping is added advantage. Experience on Sterling Map Editor and Business Processes with deployment and User Acceptance Test is a must, Must have good oral and written communication skills to effectively interact with integration partners and internal customers. Knowledge about various Data Transformation services like EDI, XML, JSON,FLAT FILE,DATABASE SPREADSHEET Knowledge about various networking protocols such as FTP/SFTP/AS2 ... etc and their usage, Effective coordination with other employees, Expert analytical skills Ability to plan and organize things effectively.
Posted 2 weeks ago
2 - 6 years
5 - 7 Lacs
Bengaluru
Work from Office
JOB TITLE : Sr. Technical Support Engineer (US Process) JOB DESCRIPTION : Ticket work Each agent should close 12 tickets per day (Roughly 36-45 replies per day) Agents are expected to maintain a 4.0 (of 5) min. satisfaction rating or higher (based on customer feedback through our ticketing system) Identify issues based on symptoms, error, or debug logs (Ref. Internal KB/KI or Public Support KB) Escalate tickets to Tier 2 following escalation SOPs May require remote access to inspect/confirm issue on client-side Outbound Ticket Callouts as needed (for supervised remote session or clarifying details/issues) Take client calls for addressal of their queries. Skills & Experience : Quality communication skills for calls and ticket communication Familiar with Network Environments and Network Troubleshooting Familiar with Server Environments (Hardware, RAID, ADS, etc.) Familiarity with Linux or Linux CLI At least 2+ years of experience in a related Technical Support oriented environment Certifications are a plus: Linux: LPIC, RHCP (Red Hat), Linux+ Networking: CCNA, Cisco, etc. Other Related: MCSE, MCP, etc. Shift timings: Rotational Shifts (US Shifts) Working days: Rotational with two days off in a week Work Model: Work from office Location: Bangalore Job Type: Contract job of 1 year ( can get extendable based on your performance) Payroll company name : Solid Systems Global, HBR LayoutRole & responsibilities
Posted 2 months ago
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