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Front Office Executive

2 - 7 years

2 - 4 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

  • Greet guests warmly and manage check-ins and check-outs efficiently.
  • Handle room reservations via calls, emails, and OTA portals.
  • Maintain accurate reservation records and daily reports.
  • Respond to guest queries and resolve complaints promptly.
  • Coordinate with housekeeping and other departments for room status updates.
  • Upsell rooms and services to maximize revenue.
  • Ensure smooth shift handovers and maintain front office cash and records.
  • Deliver excellent guest service and maintain brand standards.

Experience:

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