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Front Office Associate

Heritage (A unit of Grand Luxe Hotels Ltd)

0 years

1 Lacs

Kalavasal, Madurai, Tamil Nadu

Posted:1 week ago| Platform: SimplyHired logo

Apply

Skills Required

Customer service English Administrative experience Organizational skills Typing In-person Phone etiquette

Work Mode

On-site

Job Type

Full Time

Job Description

Welcome and greet guests in a warm and professional manner
Assist guests with check-in and check-out procedures
Provide information about hotel facilities, services, and local attractions
Handle guest inquiries and requests, including room preferences and special arrangements
Ensure accurate billing and process payments from guests
Coordinate with housekeeping and other departments to address guest needs
Respond to guest feedback and resolve issues in a timely and satisfactory manner
Maintain a neat and organized front desk area
Answer phone calls and direct inquiries to the appropriate department
Contribute to a positive and welcoming atmosphere for guests

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

Food provided
Health insurance
Paid time off
Provident Fund

Schedule:

Rotational shift

Supplemental Pay:

Yearly bonus

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

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