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2 Job openings at Marquis beach resort
Front Desk Associate

Goa, Goa

0 years

INR 0.18 - 0.2 Lacs P.A.

Work from Office

Full Time

Guest Service: Greets guests, handles check-ins and check-outs, manages room assignments, and addresses guest inquiries and concerns. Reservations: Processes reservations, verifies bookings, and assists with changes or cancellations. Financial Transactions: Handles guest payments, including cash, credit cards, and other payment methods, and provides receipts. Front Desk Operations: Answers phone calls, directs inquiries, and maintains a clean and organized front desk area. Communication: Communicates with other departments to ensure smooth operations and guest satisfaction, and advises guests on hotel services and local attractions. Information Management: Maintains accurate records of reservations, guest information, and payments. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 01/06/2025

Guest Service Associate (GSA)

Goa, Goa

0 years

INR Not disclosed

On-site

Full Time

Looking for a professional individual with a diverse personality to join our Team. (Only Female) Responsibilities Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests Requirements Proven work experience as a Waiter or Waitress Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS) Basic math skills Attentiveness and patience for customers Excellent presentation skills Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment Active listening and effective communication skills Team spirit Flexibility to work in shifts Previous experience working in a fine dining restaurant is a plus Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹336,000.00 per year Benefits: Food provided Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Goa, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Language: English (Required) Work Location: In person Speak with the employer +91 9819086399

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