Front Desk Receptionist (Females)

Job Description

Roles and Responsibilities: Customer Interaction: Ensure high levels of customer satisfaction through prompt and effective communication. Record Keeping: Maintain accurate records of inquiries, outcomes, and client interactions. Product Knowledge: Stay up-to-date with features, specifications, and pricing of Swad’s offerings. Objection Handling: Confidently address customer concerns and resolve issues to foster positive outcomes. Lead Generation: Make outbound calls to potential customers and generate leads through cold calling. Sales Support: Persuade and assist customers in enrolling for Swad’s products or services. Skills & Requirements: Strong verbal and written communication skills in [languages—e.g., English, Hindi, Marathi] Friendly, professional demeanor with a positive attitude Basic knowledge of computers and phone systems Ability to multi-task, prioritize, and manage time effectively Prior experience in customer service or front desk roles is a plus Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Weekend availability Supplemental Pay: Overtime pay Work Location: In person