Position: Front Desk Executive
Department: Operations
Location: Noida, Sector 126
Experience: Minimum 2 years in the hospitality industry, ideally within a 5-star hotel or fine-dining restaurant.

Key Responsibilities:

Serve as the primary contact for all clients, addressing their issues and inquiries effectively.
Establish and execute front desk standards and workflows.
Resolve guest concerns and respond to questions, delivering outstanding customer service.
Maintain a tidy and organized reception and front desk area.
Oversee team members and all reception operations, including reservations, scheduling, calls, and email correspondence.
Carry out administrative tasks like filing documents and updating records as required.
Manage walk-in and phone inquiries, documenting visitor details accurately.
Supervise the reception team, monitor housekeeping personnel, and oversee office support staff.
Welcome clients visiting the premises and ensure meticulous maintenance of the visitor log.

Job Types: Full-time, Permanent

Pay: ₹20,550.87 - ₹35,604.20 per month

Schedule:

Day shift
Morning shift

Application Question(s):

Do you have at least 2 years of experience working in the hospitality industry? (Yes/No)
Have you worked in a 5-star hotel or fine-dining restaurant environment? (Yes/No)
Are you currently based in Noida or willing to relocate? (Yes/No)
How many years of experience do you have in a front desk or customer-facing role? (Numeric)
Have you supervised housekeeping or office support staff before? (Yes/No)

Current CTC:
Expected CTC:
Notice period (In days)

Work Location: In person

Expected Start Date: 13/07/2025

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