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Front Desk Executive

1 - 2 years

1 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Overseeing day-to-day operations including check-in/check-outs, guests queries, maintaining guest records, housekeeping, etc.
  • Handle guest interaction in person and also via email correspondence.
  • Staff interactions and management with housekeeping staff and external vendors.
  • Quality control and maintenance.
  • Manage back-office systems and processes.
  • Adhere to finance and accounting standards including daily accounts.
  • Stay up to date about activities and events happening in the hostel and around the city.
  • Ensure that guests have a great time and convert their happiness into great reviews.
  • Responsible to execute tasks which will be inclusive always.
Qualifications
  • Experience of at least 1 year in the service industry preferred.
  • Excellent communication skills.
  • Self-starter and willing to take risks.
  • Available to work anytime including weekends.
  • Excellent management and team skills.
  • Education in Hospitality or Hotel Management is mandatory.

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