Front Desk Executive

Job Title: Front Desk Executive Location: Vizag Industry: Hospitality / Hotel Job Summary: We are looking for a friendly, well-groomed, and professional Front Desk Executive to manage guest relations and reception responsibilities at our hotel in Vizag. The ideal candidate will be the first point of contact for guests, providing a warm welcome, efficient service, and ensuring a seamless guest experience. Key Responsibilities: Greet and welcome guests as they arrive at the hotel. Handle check-in and check-out processes smoothly. Manage room bookings, cancellations, and reservations. Answer guest queries and provide information about the hotel, local attractions, and services. Manage incoming calls, emails, and handle front desk administrative tasks. Coordinate with housekeeping and other departments for guest requests and room status updates. Maintain a tidy and presentable front desk area. Handle guest feedback and escalate issues when necessary. Requirements: Qualification: Any degree preferably a Hotel Management diploma or degree . Experience: 0-2 years of experience in a similar front office or guest relations role/hotel management. Freshers with the right attitude are welcome. Strong communication skills in English, Hindi, and Telugu. Pleasant personality, positive attitude, and good interpersonal skills. Ability to multitask, remain calm under pressure, and handle guest complaints gracefully. Basic computer knowledge (MS Office, reservation software preferred).