Freshers International Voice Process

0 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities.
  • Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes.
  • The main aim is to get the medical facility reports within the time frame mentioned by the client.

Key Responsibilities:

  • Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.
  • Navigate through medical records systems efficiently to locate and retrieve requested information.
  • Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
  • Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
  • Document all interactions and maintain detailed records of medical records retrieval activities.
  • Collaborate with internal teams to ensure the timely delivery of medical records to clients.

Requirements:

  • Excellent communication skills in English, both verbal and written.
  • Strong interpersonal skills and the ability to build rapport with clients.
  • Basic knowledge of medical terminology is preferred but not mandatory.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Minimum educational qualification: Graduation/Awaiting final semester results.

Benefits:

  • Competitive salary package up to 25,000 CTC monthly.
  • Comprehensive training program provided.
  • Opportunity for career advancement and skill development.
  • Positive and collaborative work culture.
  • Employee benefits such as medical insurance and incentives.
  • PSTI (Process specific tenure incentive) of 7000 per month.
  • Fixed US shift /Saturday Sunday Off / Over Time Paid.
  • Work location: Kalyani Nagar, Pune.
  • Paid Transport facility is provided.

(This opening is for the voice process; hence candidates with B2B lead generation / RPO / Business Development will not be considered and cannot apply)

How to Apply:Share your resume at vaishnavi.sayaji@aminfoweb.co.in or feel free to call us at 9049101874

.Walk IN Details: Kindly contact 9049101874 before coming for walk in. Time: 12pm to 6 pm Contact: HR Vaishnavi Sayaji (9049101874 or drop CV at vaishnavi.sayaji@aminfoweb.co.in)

Address: 7th floor Am Infoweb Cerebrum IT Park B3 Kalyani Nagar Pune 411014.

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AM Infoweb logo
AM Infoweb

Information Technology

Amsterdam

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