Position: Manager, Alliances & Partnerships (E-commerce - Gifting) Reporting to : Chief Marketing Officer Location: Gurgaon CTC: up to 25 LPA Job Summary: We are seeking an experienced Manager, Alliances & Partnerships to join our team. The ideal candidate will have a proven track record of building successful partnerships and alliances within the e-commerce gifting industry. In this role, you will be responsible for identifying, developing and managing key partnerships that will drive revenue growth, increase market share and enhance our brand. Job Responsibilities: - Managing and growing our business partnership and aligning our business goals. - On- board new partners, agencies, and direct clients. Integrate with their systems, launch campaigns, and analyze performance. - Upsell existing partners and maintain relationships with key contacts across the world. - Communicate new features and products available to set of a clients. - Partner with the accounting team to generate invoices and ensure swift payment. - Track and measure all client conversations and analyze trends across clients. - Closely work with the management team toward conceptualizing and building the right product strategies. - Work on strategic partnerships to help the product scale further. - Actively look out for new opportunities in the space and incorporate the same into our products. - Clear understanding of Web, Affiliate, and Mobile advertising space. Requirement : Good Communication skills Bachelor's degree in Business Administration, Marketing, or a related field. Highly self-directed and resourceful with the ability to work independently, while also being a productive team player. Demonstrate accountability and ownership over duties. Demonstrate the ability to communicate and collaborate successfully across diverse organizations and personnel Minimum 3-5 years of experience in partnership management or business development within the e-commerce gifting industry. Proven track record of successfully identifying, developing and managing strategic partnerships. Strong negotiation and communication skills, with the ability to build relationships with internal and external stakeholders. Experience in data analysis, reporting, and insights. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Excellent organizational and project management skills. If you are a self-motivated, results-driven individual with a passion for building successful partnerships and driving revenue growth within the e-commerce gifting industry, we encourage you to apply for this exciting opportunity. Show more Show less

Selected Intern's Day-to-day Responsibilities Include Work on providing solutions for customers. Ensure that customer issues are resolved promptly and according to the SOPs. Note Process: Blended process. Work mode: Work from the office in Gurgaon. Working days: 6 days a week with 1 rotational week off. Shift hours: 9 hours, including a 1-hour break. Duration of the internship: 30 days. About Company: Ferns N Petals, having pioneered the concept of flowers and gifts in the country, today has become a driver of marketplace innovation and a contributor to local economies. The journey of FNP, much like the flowers that are at the very heart of its business, has been an organic one. Started with a single store in 1994 in Delhi, by the enterprising Mr. Vikaas Gutgutia, the brand has established a new edge to the flower gifting culture in the country. With his determined efforts and desire to create an extraordinary brand, FNP has grown with the core emphasis across portfolios on customer delight and constant aspiration to deliver exclusivity. Today, we lead the floral and gifting industry with 386 outlets in 120 cities, pan India. Recently Lighthouse India Fund has invested Rs 200 crore (USD 27 million) in Ferns and Petals. The company plans to use the funds to invest in improving its systems and technology to enhance the customer experience for all gifting occasions. Show more Show less

Function: Product Management (Post Purchase/Shopping) Sub Function: E-Commerce platform Experience: 4+ yrs into Product Management Job Overview: I am seeking an experienced Product Manager to join our team in driving the roadmap for e-commerce platform. The Product Manager will be responsible for overseeing the development, management, and execution of our product offerings. The ideal candidate will be a strategic thinker with a deep understanding of the Ecommerce industry, user behaviour, and trends. He/She will be responsible for identifying opportunities, developing product roadmap, and ensuring the successful execution of key features, and handholding the engineering team for successful delivery of the requirements For Shopping Exp: Responsible for defining and driving the end-to-end shopping experience, including product discovery, navigation, and conversion optimization, to enhance customer satisfaction and business growth. For Post Purchase Exp: Must have understanding of backend systems, Must understand supply chain, warehouse, etc Key Responsibilities: Develop and execute product strategy and roadmaps for the backend system Conduct market research and analysis to identify user needs and industry trends Work closely with cross-functional teams, including engineering, design, marketing, and operations to bring new functionalities in the product Create and maintain product documentation, including product requirements, user stories, and feature specifications Analyse product performance and user behavior to identify opportunities for optimization and growth Collaborate with stakeholders to define product pricing and positioning strategies Communicate product updates and changes to stakeholders and customers Stay up-to-date with industry trends and emerging technologies Candidates Profile Must be from e-commerce industry MBA, Minimum experience of 5 years, Must have minimum 3 years of product management experience (Latest experience should be of product management) Ready to relocate to NCR (or should be in NCR) Strong understanding of user behavior and market trends in the Ecommerce industry Excellent communication and collaboration skills Ability to think strategically and creatively Strong analytical skills and experience with data-driven decision making Familiarity with agile development methodologies, Experience with product management tools such as JIRA, etc Strong project management skills and ability to manage multiple projects simultaneously Proven ability to work independently and manage a team Show more Show less

The Core Responsibilities For The Job Include The Following: Business Development and Strategic Planning: Develop and implement comprehensive strategic plans to drive business growth for FOFO retail outlets in alignment with FNP's overall business objectives. Identify market trends, competitor activities, and customer preferences to formulate effective business strategies. Franchise Management: Manage relationships with franchise partners, providing guidance and support to ensure adherence to brand standards and operational excellence. Collaborate for the selection, onboarding, and ongoing support of franchisee partners. Darkstore Management And Expansion: Alignment and implementation of the overall Darkstore operations strategy in alignment with the company's goals and objectives. Set performance targets and key performance indicators (KPIs) for dark-store operations. Develop and execute a strategic plan for expanding the Darkstore network, while identifying the potential areas to expand the network and assessing the viability of new locations. Provide necessary support, guidance, and training to ensure the success of Darkstore with a motto to improve the NPS. Operational Excellence: Oversee day-to-day Retail and Darkstore operations, ensuring compliance with standard operating procedures (SOPs) and FNP brand guidelines. Implement best practices to optimize inventory management, staffing levels, and overall operational efficiency. Sales And Revenue Generation: Develop and implement sales strategies to achieve revenue targets for FOFO retail outlets and Darkstore. Monitor sales performance, analyze data, and implement corrective measures as needed. Customer Experience: Foster a customer-centric culture by ensuring that FOFO outlets deliver exceptional service and create positive customer experiences. Implement feedback mechanisms and drive initiatives to enhance customer satisfaction. Team Leadership: Lead and motivate a cross-functional team, including store managers and staff, to achieve performance targets and uphold brand standards. Invest in the professional growth of team members, conducting regular performance assessments, offering feedback, and identifying training needs. Financial Management: Develop and manage budgets for the FOFO business, ensuring cost control and profitability. Analyze financial reports and implement strategies to maximize return on investment. Compliance And Risk Management: Ensure compliance with legal and regulatory requirements related to retail operations. Identify and mitigate operational risks to protect the interests of the FOFO business and FNP. Business Development: Contributor to the Retail function by adding more franchise partners and generating Revenue through Targeting New Clients and Managing Key Accounts. Identify and pursue new business opportunities to expand the corporate gifting client base. Negotiate and finalize contracts with corporate clients, ensuring mutually beneficial agreements. Market Research And Analysis: Conduct regular market research to stay informed about industry trends, competitor offerings, and customer preferences. Analyze sales data and customer feedback to refine gift selection and improve overall customer satisfaction. Financial Performance: Set and manage the budget, forecasting sales, margins, and profitability targets. Analyse financial performance and market trends to identify areas for improvement and growth. Drive the achievement of KPI's related to revenue, profitability, product assortment, and customer satisfaction. Make informed decisions based on data analysis, market insights, and performance metrics to guide the way forward. Customer Focus: Understand the client's preferences, needs, and feedback to continuously tailor the product assortment to meet their expectations. Implement strategies to enhance customer satisfaction, loyalty, and retention through high-quality products and exceptional experiences. Team Leadership: Provide leadership, mentorship, and guidance to a team. Foster a culture of collaboration, creativity, and continuous improvement within the corporate sales team. Invest in the professional growth of team members, conducting regular performance assessments, offering feedback, and identifying training needs. Requirements: Key Skills: Retail Management, SCM Operations, Retail Operations. A bachelor's degree in Business and a design-related field, along with an MBA, is preferred. Proven experience in a senior retail management role, demonstrating a track record of success in driving sales and operational excellence. Ability to work independently in a dynamic, fast-paced environment. Ability to lead a team, mentor employees, and promote a culture of accountability and ownership. Ethical, compassionate, and committed to excellence. Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions based on current market trends and consumer preferences. 10-18 years of experience. Excellent communicator with good negotiation, presentation, and interpersonal skills with the capacity to build and maintain relationships with key stakeholders. Passionate professional and a strategic thinker, who can relate to our existing and future customers' needs. Leadership experience with the ability to motivate and guide a team toward achieving objectives. Experience from the Ecommerce or Retail industry is preferred. This job was posted by Suyash Singh from Ferns N Petals.

About the Role: Fnp.com is seeking an experienced, action-driven Payroll Manager/Lead to oversee the entire overseas payroll operations for our employees in the Middle East and Singapore. The ideal candidate will ensure accurate, timely payroll processing, compliance with regional laws, and actively contribute to HRIS implementation and automation. This role requires a proactive leader with excellent communication skills, strong presentation capabilities, and the ability to develop strategic roadmaps to drive payroll and HR transformation across multiple locations and stakeholders. Key Responsibilities: Payroll Management: Manage end-to-end payroll processing for all overseas employees in Middle East and Singapore. Ensure full compliance with local labor laws, tax regulations, social security, and statutory requirements. Coordinate with regional offices, external payroll vendors, clients, and statutory authorities to ensure smooth payroll execution. Oversee payroll reconciliations, audits, and promptly resolve discrepancies. Maintain payroll documentation and prepare detailed reports for management. Stakeholder & Vendor Management: Act as the primary liaison with multiple locations, clients, and vendors related to payroll. Build and maintain strong collaborative relationships across functions and with external partners. Manage escalations and proactively resolve operational challenges. HRIS Implementation & Automation: Lead and contribute to the configuration, rollout, and optimization of HRIS systems for payroll automation. Provide training and support on system adoption and best practices. Strategic Planning & Communication: Develop comprehensive payroll roadmaps aligned with business goals and HR transformation strategies. Create clear, engaging presentations (PPTs) to communicate payroll initiatives, project status, and process improvements to senior leadership and stakeholders. Exhibit strong verbal and written communication skills to effectively influence and collaborate. Process Improvement & Action Orientation: Identify gaps and opportunities in payroll processes; drive continuous improvement initiatives. Stay abreast of global payroll trends and compliance changes, implementing updates promptly. Qualifications: Bachelor’s degree in Finance, Accounting, Human Resources, or related field. Minimum 5 years of payroll management experience with overseas payroll exposure (Middle East and Singapore preferred). Proven action-oriented leader with experience managing multi-location payroll and diverse stakeholders. Strong knowledge of regional payroll laws, tax regulations, and statutory compliance. Experience in HRIS implementation and payroll automation (e.g., Workday, SAP SuccessFactors, Oracle HCM). Excellent communication and interpersonal skills. Strong PowerPoint and presentation skills; ability to develop clear, impactful roadmaps and reports. Proficiency with payroll software and MS Excel; data analysis skills are a plus. High level of discretion and integrity when handling confidential information. Strong organizational skills and attention to detail.

As the Lead - Business Intelligence at Ferns N Petals, you will be responsible for overseeing the Business Intelligence (BI) initiatives within the organization. You will play a crucial role in leading the BI team, ensuring high-quality data analytics, and designing solutions that align with the business goals. Your strategic thinking, excellent leadership skills, and strong analytical abilities will be instrumental in driving data-driven decision-making across the organization. Collaborating with cross-functional teams, you will identify business needs, define key performance indicators (KPIs), and translate business requirements into technical specifications for BI tools. Your role will involve designing and developing BI dashboards, reports, and other analytics products to provide real-time insights into business performance. Evaluating and implementing cutting-edge BI tools and technologies will enhance data accessibility and reporting capabilities. Additionally, you will act as a BI subject matter expert, collaborating with stakeholders from various departments to provide insights and analytics that drive business value. Your expertise will also be utilized in mentoring and developing a team of BI analysts, fostering continuous learning and improvement. Monitoring and measuring the success of BI initiatives, refining BI processes based on feedback, and evolving business requirements will be key aspects of your role. **Key Responsibilities:** - Lead and Manage BI Operations, ensuring the efficient delivery of BI solutions and overseeing the performance and reliability of the BI system. - Strategic Data Analysis, collaborating with cross-functional teams to define KPIs and translating business requirements into technical specifications. - Develop BI Solutions, designing and developing BI dashboards, reports, and analytics products for operational and strategic decision-making. - Technology and Tool Management, evaluating and implementing cutting-edge BI tools and methodologies. - Cross-Functional Collaboration, working closely with stakeholders from various departments to provide insights and analytics. - Team Mentoring, providing guidance on best practices for data analysis, dashboard design, and fostering a culture of continuous learning. - Performance Tracking and Reporting, monitoring the success of BI initiatives and continuously refining processes based on feedback. **Required Skills:** - Bachelor's degree in Business Administration, Analytics, or a related field; MBA preferred. - 8+ years of experience in BI & Data Analytics, with at least 3 years in a lead role. - Proven experience with BI tools such as Power BI, Tableau, or similar platforms, along with SQL, Python, R, or similar programming languages. - Strong analytical skills and ability to interpret complex data sets. - Excellent leadership, communication, and presentation skills. - Proficiency in data analysis tools and software. **Desired Skills:** - Experience in retail, e-commerce, or similar industries. - Familiarity with e-commerce market trends and consumer behavior. Join Ferns N Petals as the Lead - Business Intelligence and contribute to driving data-driven decision-making and business growth through strategic BI initiatives.,

Job Title: Sr Manager/ AGM – Brand Marketing Location: Gurugram, India Department: Marketing Reports to: Chief Marketing Officer (CMO) Experience Required: 5+ years in brand marketing in consumer-facing digital-first brands About the Role: This role will shape how India’s most loved gifting brand shows up—visually, emotionally, experientially—across every touchpoint: from national campaigns and partnerships to physical retail and digital journeys. If you live at the intersection of creativity, consumer insight, and cultural relevance , this role is your playground. Key Responsibilities: 🧠 Brand Strategy & Positioning Own the evolution of the FNP brand identity including design language, tone of voice, and category-wise positioning Lead brand tracking and performance metrics including awareness, NPS, consideration, and sentiment Use consumer, cultural, and competitive insights to shape future-facing brand strategies 🎬 Campaigns, Content & Storytelling Drive creative development and execution of brand campaigns, short films, and occasion-led narratives Develop and manage the master gifting and moment marketing calendar , owning storytelling across all key spikes (Valentine’s, Rakhi, Mother’s Day, Diwali, etc.) Ensure a consistent and emotionally resonant narrative across ATL, BTL, digital, and retail 🎨 Design & Brand Experience Oversee visual branding, product photoshoots, packaging and omnichannel creative output Collaborate with UI/UX, tech, and category teams to ensure brand-aligned product and web experiences Ensure brand visibility and memorability across flagship stores, pop-ups, and experiential spaces 🧭 Customer Advocacy & Reviews Lead the strategy to activate customer testimonials, social proof, and user stories across platforms Integrate customer advocacy into campaigns, social, and retail touchpoints 💼 Employer Branding & Internal Campaigns Partner with HR and leadership teams to shape and activate a compelling employer brand narrative Design internal campaigns that drive employee pride, engagement, and alignment with the brand purpose 📢 Media, PR & Partnerships Lead media planning, budgeting, and agency partnerships for impactful brand visibility Own proactive PR and reputation storytelling —working with agency teams to shape the brand narrative in press and thought leadership platforms Identify strategic co-branding and influencer partnerships that elevate brand equity 🗺 Retail & Hyperlocal Marketing Create high-impact hyperlocal campaigns tailored for cities, pin codes, and physical retail clusters Align with merchandising and ops to execute VM and in-store branding playbooks 🧭 Cultural Relevance & Competitive Intelligence Track emerging consumer and cultural shifts to shape relevant narratives Build a system for continuous category benchmarking and brand foresight ✨ Visual Discovery & Brand Searchability Champion visual discovery optimization —ensuring that FNP products and storytelling assets are discoverable and distinctive across Pinterest, Google Images, and visual platforms 🧩 Cross-functional Collaboration Collaborate with content, social, performance, and category teams to deliver brand-aligned campaigns Partner with data and insights teams to quantify impact and refine narratives What We’re Looking For: Proven experience building and scaling digital-first brands through integrated marketing Deep understanding of consumer psychology, digital behavior, and occasion-led marketing Strong storytelling instinct, visual eye, and a passion for experiences over just products Experience in managing design, media, PR, and creative agency partners Ability to thrive in a fast-paced, high-ownership culture with cross-functional collaboration Preferred Qualifications: MBA in Marketing / Mass Communication or equivalent from a reputed institution Experience ideally with E-com, D2C, lifestyle, FMCG, or experience-led brands A portfolio of brand campaigns, films, and partnerships that drove business and love

Assistant Brand Manager Work exp - upto 4 years We are looking for a strategically driven, creatively inspired Assistant Brand Manager – Design & Communication to craft, evolve, and maintain a distinct and consistent visual and communication identity for FNP.com. This role will lead brand storytelling through sharp design sensibilities, consistent tonality, and consumer-first communication across digital and physical touchpoints. Key Responsibilities 🟨 Brand Design & Imagery  Own and evolve the visual language of FNP.com – from packaging to digital assets to campaign creatives.  Ensure consistency in design principles across all brand collaterals (website, app, emailers, social, performance ads, product packaging, retail, etc.).  Lead the creation and execution of design collaterals for CLM (email/SMS/push), platform touchpoints (homepage banners, app assets), and marketing ads (performance creatives, digital campaigns).  Work closely with internal design teams, content leads, and external agencies to ensure high-quality, on-brand output. 🟨 Communication & Storytelling  Develop and execute cohesive brand communication strategies across ATL, BTL, digital, and owned media.  Maintain a consistent brand voice and tonality—quirky, emotional, relatable, and premium where relevant.  Collaborate with content, CRM, and category teams to translate business objectives into emotionally resonant campaigns. 🟨 Brand Visibility & Recall  Build and strengthen brand visibility and top-of-mind recall through distinctive campaigns and consistent visual identity.  Partner with PR, influencer, and paid media teams to ensure brand-led amplification.  Drive integrated marketing efforts that enhance both brand storytelling and performance outcomes. 🟨 Consumer-Backed Thinking  Understand consumer behavior, occasion triggers, and shopping journeys to inform visual storytelling.  Identify opportunities to elevate user experience through memorable brand moments — from first impression to final delivery.