Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
5.0 - 9.0 years
0 Lacs
kolkata, west bengal
On-site
As a Service Delivery Manager - C2C at Capgemini, you will have the opportunity to shape your career the way you desire. You will be part of a collaborative global community that supports and inspires you to reimagine what is achievable. Your primary responsibility will be overseeing the entire Contract-to-Cash cycle, which includes ensuring timely billing, collections, and cash application. It will be your duty to drive process optimization, compliance, and automation while managing client relationships, mitigating risks, and leading teams. Your focus will be on enhancing performance, ensuring financial accuracy, and delivering value through data-driven insights. In this role, you will be accountable for owning overall account performance to ensure excellence in Order-to-Cash service delivery and maintaining high client satisfaction levels. You will analyze exception trends and rework volumes to identify root causes and implement automation and process improvements based on DGEM principles. To excel in this role, you should lead digital transformation initiatives aimed at achieving top-quartile KPIs such as 90%+ auto cash application. Your ability to leverage data-driven insights and drive continuous improvement will be critical in delivering exceptional service and value to our clients.,
Posted 2 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
31458 Jobs | Dublin
Wipro
16542 Jobs | Bengaluru
EY
10788 Jobs | London
Accenture in India
10711 Jobs | Dublin 2
Amazon
8660 Jobs | Seattle,WA
Uplers
8559 Jobs | Ahmedabad
IBM
7988 Jobs | Armonk
Oracle
7535 Jobs | Redwood City
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi
Capgemini
6091 Jobs | Paris,France