Field Officer

# Field Officer - Assam

**Job Summary:**

Biswakh Connect, a leading fintech company driving financial inclusion in Northeast India, seeks a highly motivated Field Officer to join our growing team in Assam. This role offers an exceptional opportunity to make a tangible difference in the lives of individuals and businesses while building a rewarding career in the dynamic fintech sector. You will play a crucial role in onboarding new customers and merchants, providing exceptional support, and achieving ambitious growth targets.

**Key Responsibilities:**

* Onboard new customers and merchants onto the Biswakh Connect platform, ensuring a smooth and efficient process.

* Educate customers and merchants on the platform's features and benefits, providing ongoing support and troubleshooting assistance.

* Achieve and exceed pre-defined sales and customer acquisition targets on a consistent basis.

* Maintain accurate records of customer interactions and transactions.

* Identify and address customer needs and concerns promptly and effectively.

* Actively participate in team meetings and training sessions.

* Contribute to a positive and collaborative team environment.

* Regularly update and report on progress to the Team Leader.

* Ensure compliance with all company policies and procedures.

* Travel extensively within assigned territory.

**Qualifications:**

* Bachelor's degree or equivalent experience.

* Proven experience in sales, customer service, or a related field (advantageous).

* Excellent communication and interpersonal skills in Assamese and English.

* Strong problem-solving and analytical skills.

* Ability to work independently and as part of a team.

* Valid two-wheeler driving license is mandatory.

* Local resident of Assam preferred.

* Willingness to travel extensively within the assigned territory.

* Proficient in using smartphones and basic computer applications.

**What We Offer:**

* Competitive salary and attractive incentive structure based on performance.

* Comprehensive training and ongoing professional development opportunities.

* A chance to make a significant positive impact on the lives of people in Northeast India.

* A dynamic and supportive work environment within a rapidly growing fintech company.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Paid time off
• Work from home

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person