Field Engineer - L1

NTT DATA is looking for a Field Engineer - L1 to join their team in Bangalore, Karnataka, India. As a Field Engineer, you will need a minimum of 3 years of experience in IT end-user support. Your responsibilities will include assembling and disassembling desktop and laptop computer hardware, troubleshooting hardware issues, and installing, updating, upgrading, and migrating Microsoft Windows client operating systems. You should also have experience in installing various applications, basic troubleshooting, supporting antivirus applications, basic networking tasks including cable crimping and troubleshooting, printer troubleshooting, and incident and change request support for users. Additionally, experience with Azure / Intune and Microsoft products, as well as the ability to communicate and manage vendor support, will be essential. As a Field Engineer, you will be the focal point for managing and arranging prerequisites for vendor support and facilitating their support as needed. You should be willing to work extended hours when necessary to ensure IT services are operational. Strong verbal and written communication skills in English (and other local languages preferred) are required, as well as the ability to provide lab computer support when needed. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer with experts in over 50 countries, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. If you are looking to be part of an inclusive, adaptable, and forward-thinking organization, apply now to join NTT DATA's team and contribute to their mission of driving organizations confidently and sustainably into the digital future.,