Female Tele Caller Executive

Job Description (JD) for a Telecaller / Telesales Female Executive role, suitable for a hearing aid centre, clinic, or similar service-based business:

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Job Title:

Telecaller / Telesales Executive (Female Candidates Only)

Location:

[City/Branch Name] – Office-based

Job Type:

Full-Time | 6 Days a Week

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Job Summary:

We are looking for a confident and result-driven Telecaller / Telesales Executive (Female) to handle outbound calls, follow-up leads, and convert inquiries into appointments and sales. The ideal candidate will have excellent communication skills, patience, and a polite and persuasive telephone manner.

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Key Responsibilities:

• Make outbound calls to prospective clients from lead database or referrals.

• Explain hearing aid services and solutions offered by the clinic.

• Fix appointments for walk-ins / consultations with audiologists.

• Maintain follow-up with leads and convert inquiries into bookings/sales.

• Handle incoming calls, resolve queries, and redirect to appropriate departments when necessary.

• Maintain proper call logs and update CRM or Excel records regularly.

• Achieve daily/weekly/monthly call and conversion targets.

• Provide support during marketing campaigns, SMS/WhatsApp follow-ups, etc.

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Requirements:

• Minimum qualification: 12th pass / Graduate in any stream

• 1–2 years of experience in telecalling / telesales / front desk / customer service

• Fluent in Tamil and basic English; Hindi or other languages are a plus

• Excellent communication, persuasion, and listening skills

• Basic computer knowledge (MS Excel, Google Sheets, CRM tools)

• Should be patient, polite, and service-oriented

• Preferably from a healthcare, hearing aid, clinic, or service-based background

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Working Hours:

Monday to Saturday – 9:30 AM to 6:00 PM (can be adjusted slightly)

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Salary & Benefits:

• Fixed Salary + Attractive Incentives based on conversions

• Training provided

• Comfortable office environment with growth opportunities

• Annual bonus and employee engagement programs

Job Type: Full-time

Pay: From ₹20,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person