F&B Professional

Fairmont Hotels &amp; Resorts

0 - 2 years

2 - 5 Lacs

Jaipur

Posted:9 hours ago| Platform:

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Skills Required

Basic HACCP Interpersonal skills Hospitality management Customer satisfaction Focus Cash handling Food safety kitchen staff Guest Service Associate

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dedicated Guest Service Associate (GSA) for our Food Beverage department in Jaipur, India. Join our team and play a crucial role in delivering exceptional dining experiences to our valued guests.

Greet and escort guests to their tables, ensuring a warm and welcoming atmosphere
Take food and beverage orders accurately and efficiently
Serve meals and drinks according to established service standards
Maintain cleanliness and proper setup of dining areas and side stations
Upsell menu items and promote special offers to maximize revenue
Process payments and handle cash transactions accurately
Address guest inquiries and concerns promptly and professionally
Collaborate with kitchen staff to ensure timely and accurate food delivery
Adhere to food safety and hygiene standards (HACCP)
Assist in opening and closing procedures of the restaurant

Service-focused personality with a passion for customer satisfaction
Strong communication and interpersonal skills
Detail-oriented with the ability to multitask in a fast-paced environment
Knowledge of food safety and hygiene standards (HACCP)
Diploma in Tourism / Hospitality Management
Minimum 1 year of relevant experience in a similar capacity
Excellent reading, writing and verbal proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage

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