5 Facilities Services Jobs

Building Operations Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. is seeking a Building Operations, Facilities Services Professional to join our team as a Facility Coordinator . This role is crucial for assisting in and delivering services in accordance with the comprehensive Integrated Facility Management (IFM) contract between JLL and our client, focusing on continuous improvement and operational excellence. What this job involves: POSITION GOALS: To assist and deliver services in accordance with the comprehensive IFM contract between JLL & Client. KEY RESPONSIBILITIES: Site Operations: Achieve targets established by the Assistant Facilities Manager, with a strong focus on continuous improvement. Ensure the achievement of key performance indicators (KPIs) and service level agreement (SLA) targets. Promote open, constructive, and collaborative relations with superiors, subordinates, peers, and clients. Take ownership of day-to-day administration, including generating various reports/MIS for management. Ensure an adequate supply of consumables/materials and services for proper operations and manage supply and service contracts as approved by the client. Maintain appropriate stock levels of all consumables to ensure smooth operations and escalate in time to ensure stock availability. Maintain appropriate levels of petty cash to support FM operations. Process vendor invoices in alignment with client finance processes. Contribute to weekly FM meeting minutes and to the monthly management report for the client, as well as other required reports. Deliver agreed initiatives as per client and JLL initiatives roadmap. Assist FM (Move) in inspecting churn and move works, including those performed during night time or weekends. KEY PERFORMANCE MEASURES: Leadership: Ability to work effectively with multiple teams. Set examples within the team. Monitor personal performance measures and achieve results. Experience: Diploma / Degree with experience in Soft Services management . 4-6 years of experience in developing, implementing, and maintaining Soft Services Operations. Required Skill Set: Proficiency with Microsoft Word, Excel, and PowerPoint. Good command of verbal and written English. Ability to meet tight schedules and deliver high quality of work. High level of communication and interpersonal skills.

What this role involves: Being the bearer of engineering best practices This role requires someone who can efficiently and effectively manage and direct the delivery of facilities management services which includes FM, Hospitality and Ground Transport With such a lot at stake, you must have the ability to carry out and follow through on procedures that are vital in critical environments and general building services such FM Operations, Hospitality, Ground Transport, Janitorial services, pest control, waste management etc. When you do site reviews, youll keep a lookout for opportunities to develop, innovate, and share within the global teams programmes that not only reduce costs, but also increase productivity. Spotting developments in international best practices and figuring out how to apply them locally is a constant, yet rewarding, challenge. This role also puts you in a unique position to promote our sustainability service strategies for achieving measurable improvements in energy use. Bridging gaps in processes and controls As a Subject Matter Expert, youll contribute to the optimisation of processes, tools and documentation. At the front of your mind at all times is completion and compliance ISO audit process. Keeping planned preventive maintenance programmes and service contracts in place and the work practices of contractors in check are also your mandate. Safety first is your strapline and youll do this by maintaining safety procedures, including crisis management or business continuity and emergency procedures at all times. Getting our site teams on board our risk management and mitigation initiatives will also fall on your shoulders. Bringing new technologies Technology is our prime focus to deliver best in class services to our client in real estate which focuses around the ESG goals, employee experience and Artificial Intelligence and machine learning. The role is supposed to provide the leadership to explore and bring new technologies for our clients. Building Management Responsible for and lead contact for the operational management of all site based FM services and for service quality and development. Ensures that statutory and corporate H&S standards are applied and adhered to in delivery of the FM service. Takes a strategic overview of the portfolio and prepares formal commissions and technical briefs to manage complex programmes of work and projects, taking into account the impact on building occupants, staff and visitors and to minimise disruption to key areas of service delivery. Manage vendor contracts and maximize diverse vendor spent. Ensure all statutory requirements are met for building operations Performance Management Initiates, reviews, and maintains a system of performance indicators for facilities services and monitors and compares performance with other relevant public and private sector organisations. Responsible for planning and implementing measurable performance standards for all work undertaken by the facilities project managers. Manages and monitors current and future workload of the team to ensure that individuals are able to meet required timescales for individual projects and assignments. Team Management Provides effective leadership: vision, direction and support to the team, including a visible and daily point of contact and escalation for team members and offers support, guidance and coaching as required. Prioritises and allocates workload; takes appropriate action to ensure team performance including undertaking appraisals and regular one-to-one meetings with team members. Ensures that any directly managed staff are highly motivated and possess required skills and abilities by identifying development needs and providing coaching to develop the skills and knowledge of team members. Risk & Resiliency Managing financial institution clients are always focussed on risk and resiliency. We have utmost focus on operational / equipment resiliency to ensure zero business interruptions through timely risk identification and mitigation. Client Management Builds long-term, influential and strategic relationships with all client departments to understand their needs and act as a focal point for customer contact. Communicates effectively at all levels and deals with complex issues and potentially contentious matters in a persuasive and sensitive manner. Manages colleagues in their dealings with clients; initiates procedures to improve service to and relationships. Budget Management Takes responsibility for relevant facilities budgets up to a value of circa $ 5 Mn and ensures cost centres are monitored appropriately to manage within budget and identify cost pressures and savings opportunities without detriment to service delivery Sound like you To apply you need to be: Knowledge, Experience, Skills Substantial post-qualification experience of managing a corporate property portfolio A good understanding of budget management including ability to draft project plans and bids for funding. Analytical skills and sound judgement A demonstrable commitment to achieving customer service excellence. Ability to build and maintain excellent working relationships across a broad spectrum of internal and external stakeholders. Demonstrable experience of managing and leading multi-disciplinary teams. Ability to think, plan and act under pressure to meet deadlines and service priorities. Persuasive communication and negotiation skills Excellent time management, organisation and prioritisation skills. Experience in the delivery of major building improvement and civil & interior fitout projects within agreed time scales and allocated budgets. Experience of managing projects and works within a rapidly changing environment with frequent requirements to produce original and innovative solutions to problems for which no pre-set plan or procedure exists. Experience of undertaking and reviewing elemental building condition surveys within large, occupied buildings. Knowledge of statutory standards and requirements for the safe management of public buildings in respect to building repair, maintenance, and operation. Knowledge of current contract standing orders, procurement processes, relevant legislation, and best practice, and of how these are applied to construction contracts. Qualification & Experience Min Graduation from recognized university. Person from engineering background with though knowledge of Civil & Interior fitouts and Janitorial services. Minimum 12+ Years of experience in facilities management.

Help Desk Executive What this job involves: Duties & responsibilities The role is responsible for Manning and handling the FM Helpdesk for 24*7 Should be able to manage Corrigo (JLL Application) There will be calls and emails from various UBS locations (Within India as well Regional Countries) respond to them by giving a ticket number (Ticket number will be raised in share point by putting all necessary information filled in email) and divert according to concerned person. To close the ticket they fallow up with concern person and once duty is completed they close the ticket with permission of end user. Daily report : Manned executive with share the daily report in the morning of the day includes as follows: Deployment, Helpdesk tickets count with services description, Housekeeping and pantry consumables, Meeting room management, Cafeteria sale, mailroom services, Engineering services , transport services, accident management. Inventory of stationary, housekeeping material, pantry consumables. Issuance of stationary as per business requirement. Keeping track on assets of property like lockers, chairs, shredding machines sports equipment, and all facility related assets. Keeping track on all deliverys by vendors, challans and keep it securely. Keeping track on inward outward material. Responsible for managing the day to day site operations to ensure the SLAs are delivered as per agreed KPI in the agreement. Responsible for smooth operations at site. Ensure that quality of the services is always maintained at highest levels and work on further improvements. Taking facility rounds to insure the cleanliness. Reports unsafe abnormal conditions and unusual occurrences to the concerned team Received customer suggestion and make necessary improvements Sharing day and night handover report to colleague to continue best service and to avoid discrepancy. Share site readiness report with client once in 12 hours (Morning 7am and Evening 7pm report ) which includes building facility, MEP, Cafeteria transport. Night report: Which includes UBS Employee count, Housekeeping employee count and the work done in the night. Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Sound like the job youre looking forTo apply you need to be: Key skills Team handling experience Should have experience in FM industry Should have English communication skills Employee specification Candidate should be Graduate in Hotel Management 2 years experience in Facilities Management industry into IT Banking Corporate set up. What You Can Expect From Us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you...

Facilities Executive Work Dynamics What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Prioritizing the facilities needs Working with both the facilities manager and the assistant facilities manager, you ll oversee the property s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you ll strive for continuous improvement in the process. You ll also keep an eye out on the property s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you ll manage supply and service contracts as approved by clients. In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the property s budget. As the person in charge, you ll make sure that there s enough petty cash to support operations. You ll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you ll take on difficult issues and seek out opportunities to improve operations. You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance. You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.