Building Operations, Facilities Services Professional

Building Operations

Building Operations, Facilities Services Professional

What this job involves:

POSITION GOALS:

• To assist and deliver services in accordance with the comprehensive IFM contract between JLL & Client.

KEY RESPONSIBILITIES:

Site Operations:

• Achieve targets established by the Assistant Facilities Manager, with a strong focus on continuous improvement.
• Ensure the achievement of key performance indicators (KPIs) and service level agreement (SLA) targets.
• Promote open, constructive, and collaborative relations with superiors, subordinates, peers, and clients.
• Take ownership of day-to-day administration, including generating various reports/MIS for management.
• Ensure an adequate supply of consumables/materials and services for proper operations and manage supply and service contracts as approved by the client.
• Maintain appropriate stock levels of all consumables to ensure smooth operations and escalate in time to ensure stock availability.
• Maintain appropriate levels of petty cash to support FM operations.
• Process vendor invoices in alignment with client finance processes.
• Contribute to weekly FM meeting minutes and to the monthly management report for the client, as well as other required reports.
• Deliver agreed initiatives as per client and JLL initiatives roadmap.
• Assist FM (Move) in inspecting churn and move works, including those performed during night time or weekends.

KEY PERFORMANCE MEASURES:

• Ability to work effectively with multiple teams.
• Set examples within the team.
• Monitor personal performance measures and achieve results.

Experience:

• Diploma / Degree

  with experience in

  Soft Services management

  .

• 4-6 years of experience

  in developing, implementing, and maintaining Soft Services Operations.

Required Skill Set:

• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Good command of verbal and written English.
• Ability to meet tight schedules and deliver high quality of work.
• High level of communication and interpersonal skills.