Extreme Network Engineer Convergeone India

10.0 - 15.0 years

25 - 40 Lacs

Hyderabad

Hybrid

Primarily working with Extreme Network Switching, Routing and Wireless; and Juniper to a lesser degree Provide Tier 3 level technical support and troubleshooting for Extreme network infrastructure in a Managed Service Provider environment. Act as the highest escalation point for complex network issues, working closely with Tier 3 engineers and other cross-functional teams to resolve critical incidents Conduct in-depth root cause analysis of network problems, utilizing advanced diagnostic tools and techniques Collaborate with network architects, project managers, and other stakeholders to design and implement solutions that meet client requirements and industry best practices Develop and maintain technical documentation, including network diagrams, standard operating procedures, and knowledge base articles Assist in the evaluation and deployment of new Extreme network technologies, ensuring seamless integration into the MSP environment Continuously monitor network performance, proactively identifying potential issues and implementing necessary optimizations and enhancements Provide mentorship and guidance to junior engineers, sharing knowledge and fostering their professional development Stay up-to-date with the latest Extreme network technologies, industry trends, and best practices Additional Specific Duties and Responsibilities Performs On-call rotation with team members Required Qualifications Bachelors degree in computer science, Information Technology, or a related field Minimum of 10 years of experience in supporting Extreme network infrastructure, preferably within a Managed Service Provider environment Expert-level knowledge of Extreme switches, routers, and wireless technologies Must possess Extreme Networks Certified Specialist Certification Heavy experience with Extreme routers and switches (ERS/EXOS/VSP) Strong experience with SPB (Fabric) Strong Experience with Extreme XIQ-SE, ExtremeCloudIQ, and Extreme Control. Strong knowledge of Layer 2, Layer 3 routing protocols VRRP, VXLAN, BGP, OSPF etc. Strong knowledge of security protocols and best practices RF Experience in Wireless 802.11 a/b/g/n Data Center routing and switching experience preferred Extensive experience with network security technologies, including firewalls, VPNs, and IDS/IPS Proficiency in network virtualization technologies such as VLANs, VXLANs, and MPLS Excellent troubleshooting and problem-solving skills, with a focus on root cause analysis and resolution Strong communication and interpersonal skills, with the ability to collaborate effectively with clients, team members, and stakeholders Current ECS certification is required Role & responsibilities Preferred candidate profile Perks and benefits

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