Export Documentation Executive

Role & responsibilities

• Obtain essential shipment data from clients to start the documentation process.
• Communicate daily with clients and vendors to ensure all documentation is compliant.
• Create Letters of Credit as well as Direct Collection Letters for clients.
• Be well versed in different banking terminology in order to accurately complete documents.
• Send all original documentation to destination country so that the clients cargo can be released without delay.
• Promotes customer focus; Establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
• Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Preferred candidate profile

• Should have sound knowledge in Invoice & Packing List in Formats and managing export document in respect to banking, customs and client logistics departments i.e. Pre-Shipment / Post Shipment, Bill of Exchange, Bill of Collection etc.
• 4-6 years of relevant experience
• Strong organizational skills with the ability to prioritize tasks to ensure deadlines are met.
• Strong communication skills, especially when delivering information to customers.
• High attention to detail.

Knowledge of Microsoft Office suite