Posted:10 hours ago|
Platform:
Work from Office
Full Time
Role Description :
1. Co-ordinate with Teachers, Schools, Colleges and Educational Institutions & provide day to day support for the system/product under development2. Build strong relationship with the existing portfolio of clients, manage customer service & ensure customer retention3. Achieve and exceed sales goal & KPIs set by the Manager4. Provide sound advice to potential and existing customers5. Coordinate pre-sales and post-sales follow up6. Work with both internal and external stakeholders to ensure customer satisfaction & completion of tasks as per deadline which includes reporting to development team on fixes needed9. Set up MIS based processes with the team to ensure timely execution of tasks as per above strategyRequired Skills and Experience :- An Operations cum Sales person with a proven, successful background in sales and operations management with 0-2 years- experience in EdTech space- Excellent Interpersonal, communication & presentation skills- Must be able to thrive in a very fast paced environment- Passion to work in a fast-paced start-up- A strong networker & relationship builder, with good and tactful negotiation and pitching skills- Passionate about education
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