135 Exchange Online Jobs

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

Exigo Tech is a Sydney-based Technology Solutions Provider specializing in Infrastructure, Cloud, and Application solutions for businesses across Australia. We are dedicated to enhancing operational efficiencies by leveraging technology solutions that streamline business processes. We are currently seeking a full-time Azure Solution Architect to join our Managed Service team. In this role, you will be responsible for planning, designing, building, configuring, commissioning, and maintaining computer networks and systems. It is imperative that all tasks are completed on schedule by following established procedures. Key Responsibilities: - Scope out, set up, configure, and deliver Microsoft IaaS and PaaS solutions on the Azure platform - Collaborate with sales, presales, project managers, and project engineers to ensure successful project delivery from inception to handover on the Azure platform - Conduct solution presentations, proof of concepts, and training sessions for internal and external stakeholders - Develop and standardize delivery best practices using runbooks, templates, and scripts - Serve as a trusted advisor and Azure evangelist, staying abreast of market trends and Microsoft Azure updates - Adhere to ISO 27001:2022 norms Technical Skills: - Proficiency in Microsoft Public Cloud Stack, including Azure IaaS and PaaS solutions - Experience with M365, Azure AD, Exchange Online, SharePoint, and Azure - Expertise in migrations, Azure Cloud readiness assessments, and identity management - Knowledge of Azure Stack HCI, Azure Storage, networking, backup, DR, databases, security, and governance Functional Skills: - Strong troubleshooting and communication abilities - Team player with excellent organizational and time management skills - Self-driven, flexible, and innovative Experience: 7 - 10 years Salary Range: Competitive, plus Medical and Accidental Insurance, Paid Leaves, and Holidays Certifications: Microsoft Certified: Azure Solutions Architect Expert (AZ303 + AZ304) In addition to technical proficiency, the ideal candidate must possess exceptional communication skills and a proactive approach to addressing client needs promptly and effectively. If you meet the qualifications, we encourage you to apply now by attaching your resume. We will reach out to you if your skills align with our requirements.,

Microsoft office 365, powershell scripting, entra ID, Azure AD, security policies, compliance settings, microsoft 365 administration, Exchange Online, Teams, One Drive Job Summary Looking for a Microsoft Office 365 Engineer with 46 years of experience in managing and supporting M365 services. The role focuses on administration, user lifecycle management, issue resolution, and security for core Microsoft 365 tools like Exchange Online, Teams, OneDrive, and Entra ID (Azure AD). Key Responsibilities: Administer and support M365 services Exchange Online, Teams, OneDrive, and SharePoint. Manage user provisioning/deprovisioning and access through Entra ID (Azure AD) . Handle day-to-day troubleshooting and serve as escalation point for M365-related issues. Monitor service health and perform system audits. Automate tasks using PowerShell scripts. Implement and support security policies , MFA , and compliance settings . Requirements: 4 to 6 years of hands-on experience with Microsoft 365 administration. Proficiency in Exchange Online , Teams , OneDrive , and Azure AD . Good knowledge of PowerShell scripting. Experience in email security, licensing, and compliance features. Strong communication and problem-solving skills.

As an Infoscion, your primary responsibility will be to understand customer issues, diagnose problem areas, design innovative solutions, and ensure successful deployment to achieve client satisfaction. You will be involved in developing proposals, contributing to solution design, configuring products, conducting pilots, and resolving queries related to requirements and design. Additionally, you will be responsible for conducting solution demonstrations, Proof of Concept workshops, preparing effort estimates, and leading small projects to provide high-quality solutions to customers. Your role will also involve contributing to unit-level and organizational initiatives to support clients in their digital transformation journey. In terms of technical requirements, you should have expertise in Microsoft Exchange and Exchange Online. You should also possess the ability to develop value-creating strategies, have knowledge of software configuration management systems, stay updated on the latest technologies and industry trends, and demonstrate logical thinking and problem-solving skills. Moreover, you should be proficient in client interfacing, project management, and team management. Preferred skills for this role include a deep understanding of Microsoft Exchange and Exchange Online, industry domain knowledge, and the ability to assess current processes, identify improvement areas, and propose technology solutions that align with client requirements and budgetary constraints. Your role will involve collaborating with teams, leveraging your expertise to drive growth and innovation, and ensuring client satisfaction throughout the digital transformation journey.,

Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Microsoft Teams (L3), M365 Exchange Online, M365 Mailbox Migration Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Deliver /div> Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration & Migration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin Experience : 3-5 Years.

Role & responsibilities Office 365 & Defender- Experience with O365 implementations ideally across multiple sites and geos Migration experience from Exchange, Google to Office 365 Understand attribute management as it relates to O365 identities such as user objects, O365 Groups, Exchange shared mailboxes, License Management etc Active Directory knowledge Deployment knowledge on Exchange server O365 features deployment knowledge - Good understanding of core and secondary O365 services such as Teams, OneDrive for Business, SharePoint,Planner, To-Do etc Good Communication skills. 2. Microsoft Defender Management Scope a. Microsoft Defender for Endpoint (MDE): Endpoint Protection : Ensuring that Microsoft Defender is deployed across all endpoints (servers, desktops, laptops, etc.) for real-time threat protection. Threat Detection and Response : Configuring policies for threat detection, managing alerts, and responding to incidents. Automated Investigation and Remediation : Setting up automatic responses for detected threats, such as isolating an infected endpoint or blocking a malicious process. Vulnerability Management : Identifying and addressing security vulnerabilities on endpoints, including applying patches and updates. Device Control and Configuration : Managing security configurations, M365/EMS: Understand attribute management as it relates to O365 identities such as user objects, O365 Groups Active Directory knowledge M365 features deployment knowledge Enterprise mobility + security deployment experience Good understanding of Azure and Active Directory in a multi forest/domain infrastructure, including authentication and authorization principles. User account management and troubleshooting Good Communication skills. Preferred candidate profile O365, Exchange, On prem, Active Directory, Defender , Security , Compliance Perks and benefits

About the role As a Systems Engineer, Staff B, you will work among the Productivity and Collaboration Engineering team , manag ing critical cloud platforms such as Microsoft M365 upper services, Exchange, Teams, Google Workspace, and S lack . Th is team also provide s IT support systems engineering, automation (RPA), exploring AI and GPT opportunities, and assisting with SSO and SCIM efforts. What youll be doing Design, implement, and support Microsoft 365 and related software ecosystem, including Azure AD SSO/MFA, Exchange, Teams, SharePoint Online, OneDrive, M365 Groups, and Power Platform Support various productivity/collaboration cloud platforms Work within a Scrum team to groom, document, plan and deliver work Contribute to the technical solution design and delivery by the team Define and document team best practices, processes, and standards to maintain quality M onitoring , triage, and resolution of operational issues; a ct as an escalation point for cloud services What we'll want you to have Required Bachelors degree in C omputer S cience , IT, or related field , or equivalent work experience 3 + yrs experience with Microsoft 365 services Exchange Online, Teams, SharePoint Online, OneDrive 3 + yrs or more years professional system engineering experience K nowledge of Azure Services and Integrations , including Microsoft Graph API Strong Documentation and Communication Skills (Verbal/Written) in English Self-starter; capable of independently solving complex problems Knowledge of Authentication methods, MFA implementation, Single Sign On troubleshooting and administration (including OAuth Hard Tokens). Windows Powershell experience Knowledge of Information Protection, Security, Data Governance and Compliance in M365 Advanced Problem Solving & Troubleshooting Skills including the ability to produce and deliver a root cause analysis (RCA) Experience developing system architecture and contributing to architecture Commitment to continuous learning and keeping up to date with the latest M365 technologies and best practices. Microsoft Azure Administrator Associate Certification Able to work flexible hours as required by business priorities Ability to deliver work that meets all expectations for quality, security and operability. Preferred , but not required Working knowledge of Google Workspace Working knowledge of Teams Calling Working knowledge of SharePoint data management processes Microsoft 365 Enterprise Administrator Expert Certification Experience with software development tools and processes, including Agile Automation experience using Power Automate, Logic Apps, or similar Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Role & responsibilities Office 365 & Defender- Experience with O365 implementations ideally across multiple sites and geos Migration experience from Exchange, Google to Office 365 Understand attribute management as it relates to O365 identities such as user objects, O365 Groups, Exchange shared mailboxes, License Management etc Active Directory knowledge Deployment knowledge on Exchange server O365 features deployment knowledge - Good understanding of core and secondary O365 services such as Teams, OneDrive for Business, SharePoint,Planner, To-Do etc Good Communication skills. 2. Microsoft Defender Management Scope a. Microsoft Defender for Endpoint (MDE): Endpoint Protection : Ensuring that Microsoft Defender is deployed across all endpoints (servers, desktops, laptops, etc.) for real-time threat protection. Threat Detection and Response : Configuring policies for threat detection, managing alerts, and responding to incidents. Automated Investigation and Remediation : Setting up automatic responses for detected threats, such as isolating an infected endpoint or blocking a malicious process. Vulnerability Management : Identifying and addressing security vulnerabilities on endpoints, including applying patches and updates. Device Control and Configuration : Managing security configurations, M365/EMS: Understand attribute management as it relates to O365 identities such as user objects, O365 Groups Active Directory knowledge M365 features deployment knowledge Enterprise mobility + security deployment experience Good understanding of Azure and Active Directory in a multi forest/domain infrastructure, including authentication and authorization principles. User account management and troubleshooting Good Communication skills. Preferred candidate profile O365, Exchange, On prem, Active Directory, Defender , Security , Compliance Perks and benefits

Required skill set Graduate, undergraduate with minimum of 1 year of experience into technical Support Senior Advisor Technical Support NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY Strong Problem Solving and Troubleshooting Skills & thinks logically. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage, Server Support . Exp / Knowledge on Microsoft OS Platforms. LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) Minimum 12 Months Tech Support. CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Technical Expertise: Must Have - Proficient in implementing Google Workspace products such as Docs, Sheets, Keep, Meet, Chat, etc. Experience with equipment inventory management through the MDM options of the Google Workspace Admin Console. Skilled in conducting periodic security assessments , including evaluating critical user security (e.g., 2SV enabled), access controls for GCP and other Google services, and reviewing Google Workspace Admin roles and privileges. Proficient in onboarding/off boarding processes using GAM scripts, Google App Scripts, SSO tools like OKTA, or syncing with company Active Directory through GCDS. Experience in developing technical schedules for data migration during mergers and acquisitions, utilizing tools like GWMMO, GWMME, or third-party tools like CloudM Migrate. Migration of data to GWS from M365. Good to have - Ability to create and maintain a Services Catalog detailing support procedures for Google Workspace operations. Knowledge of Google Vault auditing processes and retention policies for e-discovery/legal requirements. Experience in ensuring email backups are performed using tools like GYB or other third-party solutions. Skilled in DNS management , including MX records, SPF, DKIM, etc. Ability to provide support for users using mail clients like Mozilla Thunderbird, Apple Mail, and MS Outlook to sync their Google Workspace data. Proficient in identifying and distributing training resources for new users on Sheets, Docs, Drive, Keep, Chat, etc. Soft Skills: Excellent communication and collaboration skills, with the ability to work effectively with stakeholders across business and technical teams. Strong problem-solving and analytical skills. Attention to detail. Ability to work in a dynamic, fast-paced environment. Experience: 5 8 Years of overall IT Experience 2+ years of experience in Google Workspace administration and implementation. Demonstrated experience in deploying and managing Google Workspace applications in production environments. Key Responsibilities: Implement and manage Google Workspace products for a user base of 3,000 employees, extending to 10-15k employees. Customize, administer, and build custom apps using Google Workspace. Manage equipment inventory and conduct periodic security assessments. Handle onboarding/off boarding processes and develop technical schedules for data migration. Create and maintain a Services Catalog and oversee Google Vault auditing processes. Ensure email backups and manage DNS settings. Provide support for users using various mail clients and distribute training resources. Mandatory Competencies Google Workspace - Data Migration Google Workspace - GAM Scripts Google Workspace - Google App Scripts Google Workspace - Inventory Management MDM Google Workspace - SSO Tools Google Workspace - Security Assessments Beh - Communication and collaboration

Design and implement scalable M365 and collaboration solutions, drive hybrid migrations, ensure secure mail flow, and lead cross-functional teams to deliver enterprise-ready architecture aligned with business needs. Required Candidate profile Solution Architect with strong exp in MS 365, Exchange Online, AD Sync, email security (Proofpoint/EOP), & hybrid environments. Exp in solution design, migrations, automation, & stakeholder mgmt.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Microsoft Teams Experience: 5-8 Years

Exigo Tech is a Sydney-based Technology Solutions Provider specializing in Infrastructure, Cloud, and Application solutions for businesses across Australia. We are dedicated to helping companies enhance operational efficiencies through cutting-edge technology solutions that streamline their business processes. We are currently seeking a full-time Azure Solution Architect to join our Managed Service team. In this role, you will be responsible for planning, designing, building, configuring, commissioning, and maintaining computer networks and systems. It is essential to adhere to standard procedures to ensure timely delivery of all tasks. Key Responsibilities: - Scope out, set up, configure, and deliver Microsoft IaaS and PaaS solutions on the Azure platform. - Collaborate with sales, presales, project managers, and project engineers to ensure successful project delivery from inception to handover on the Azure platform. - Present solutions, conduct proof of concepts, and provide training sessions for internal and external stakeholders. - Develop and standardize delivery best practices using runbooks, templates, and scripts. - Act as a trusted advisor and Azure evangelist, staying updated on market trends and Microsoft Azure developments. - Mandatory compliance with ISO 27001:2022 norms. Technical Skills: - Proficiency across the Microsoft Public Cloud Stack, including Azure IaaS and PaaS solutions. - Expertise in M365, Azure AD, Exchange Online, SharePoint, and Azure. - Experience with migrations and Azure Cloud readiness assessments. - Knowledge in identity management, compute, storage, networking, backup, DR, databases, security, and governance on Azure. Functional Skills: - Strong troubleshooting and communication abilities. - Team player with excellent organizational and time management skills. - Self-driven, flexible, and innovative approach to work. Experience Required: 7 - 10 years Salary Range: Market standard with Medical and Accidental Insurance, Paid Leaves, and Holidays Certifications: Microsoft Certified: Azure Solutions Architect Expert (AZ303 + AZ304) In addition to technical expertise, the ideal candidate should possess strong interpersonal skills to understand and address client requests promptly and effectively. We are looking for a resourceful and dynamic individual with exceptional communication skills and a keen sense of priority. If you meet the qualifications and are ready to take on this exciting opportunity, please submit your resume for consideration. We will reach out to you if your skills align with our requirements. Apply now and be part of our dynamic team at Exigo Tech!,

Deploy & manage Microsoft 365, Intune, Azure AD Configure Defender, Purview & Autopilot Support migration to Microsoft 365 Automate with Power Platform & PowerShell Enforce compliance, DLP & MFA Drive adoption of Teams, SharePoint & OneDrive

SRE: Preferably 3+ years experience working as a Site Reliability Engineer (SRE). Practical experience with Monitoring tools, such as: Grafana, Azure Monitor, Log Analytics, Network Monitoring and Alerting Tools (i.e. Big Panda). Experience with Automation Tooling, such as: Azure Open AI, Amelia Automation, Service Now Orchestration, Power Apps / Power Platform, Python and PowerShell. Experience in monitoring infrastructure, analysing Dashboards and investigating issues / incidents affecting the health, stability and performance of products and services that we support. Knowledge of how to identify and resolve issues with systems, services and applications. Able to proactively drive continuous improvement opportunities, including performance, cost, process and stability optimisations, through working closely with development and infrastructure teams. Good foundational understanding of Agile Methodologies, AI/ML for automating operational initiatives and ITIL / Change Management processes. Knowledge of core Azure Cloud computing concepts (AZ-900 Certification as a minimum requirement, with AZ-104 certification preferred). Knowledge of Azure Chaos Studio for Chaos Engineering. Fluent in English, both written and spoken. Good report writing and documentation skills, and a strong verbal communicator. Able to present concepts, ideas, and recommendations in a clearly structured and logical fashion. Self-motivated, able to prioritise, with excellent time management and goal driven. Quick learner with ability to grasp modern technologies. Collaborative nature; willing to share ideas, debate solutions, to achieve consensus on the best way to drive the service forward for the betterment of the organisation. Able to work in a high pressure and time critical environment. Attention to detail, keen eye on due diligence Experience working in a financial or regulated sector, aware of best practices Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online. Experience: 5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online. Experience: 5-8 Years.

Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Good understanding of Azure AD and CA Policies etc. Excellent Knowledge on Exchange and Office 365 PowerShell scripts. Exchange Server Administration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure. Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues. Implement and enforce security policies and compliance standards. MS TEAMS AND MESSAGING ADMIN Office 365 Administration (20%) : Very Good Work experience in administrating Office 365 & Exchange On-Premises Servers with versions 2016 and 2019. Good understanding of Azure AD Connect Server and management. Understanding in Office 365 Authentications, SSO, MFA etc. Good Understanding in Exchange Online Protection (EOP). Exchange Server Administration (20%) : Install, configure & troubleshoot different roles of Exchange servers. Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication. Managing DAG and CAS Arrays, troubleshooting failover issues, addition, and deletion of Exchange servers from clusters. Day to day administration, support, maintenance and monitoring of the MS Exchange 2010/2013/2016 and 2019 infrastructure Microsoft Teams Management (15%) : Good understanding and work experience in terms of managing and supporting Microsoft Teams. Administer and manage the Microsoft Teams Admin Portal. Configure and maintain Teams policies, settings, and permissions. Monitor Teams usage and performance and troubleshoot issues.

Exp - 7+yrs CBR- 135K Location - Pune/Kochi Primary Exchange Server 2016/2019 and Exchange Online Manage team of BAU messaging support engineers offshore incl. onboarding of new staff members Manage other stakeholders, like the wider Workplace team, the Service Desk and the process managers. Deliver the messaging related Services against the SLA requirements as per the daily contract. Resolve technical issues with help of the other members of the support team and update knowledge articles and other documentation when needed. Prepare and provide input in weekly and monthly SLA reporting. Ensure customer satisfaction on delivery of BAU Services related to messaging support in terms of availability and performance. Ensure availability of Exchange/Skype with help of the storage and back-up team and plan regular restore tests to ensure recovery (of e.g., mailbox) is possible. Ensure basic security requirements are applied in terms of authorizations and patches. Understanding of customer strategy and Business requirements related to messaging services. MAnage the execution of required/planned changes in accordance to the agreed process and schedule Review pre-solution & for Delivery Assurance for new projects, which includes evaluation of requirements and mapping to appropriate technology. Provide technical support to project team(s) during different stages of a project related to messaging and ongoing migrations to Office365. Excellent verbal and written communication skills to effectively findings and reports to the customer lead for the Workplace Services via the Wipro on-site Workplace lead. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online. Experience: 5-8 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: M365 Exchange Online. Experience: 8-10 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin.Experience3-5 Years.

We are hiring LEVEL 3 and LEVEL 4 - Technical support engineer for one the US Based MNC IT Service & Consulting organisation. Position - Technical Engineer Level 3 Location (Remote Role) - Permanent Work From Home Experience – 8+Year Shift Timing- US Shift Key Responsibilities: Provide technical support, troubleshooting, and complex problem resolution on escalated issues while monitoring and maintaining application environment stability. Act as an escalation point, for Service Operations where there is a need to escalate to L3 and for problems pertaining to IT technology and with a view to re-engineering. Lead projects, in conjunction with Senior and Lead engineers overseeing the successful release and transition of new IT services into support, meeting the team s service acceptance criteria. Undertake the role of Technical Lead on internal projects applying both significant communications, organizational and technical skills to achieve successful outcomes Strong, hands-on experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), VMware vSphere, and Windows Server/OS. Extensive technical experience with modern deployment and management technologies – Microsoft Intune, Microsoft Endpoint Manager, AutoPilot, – Subject Matter Expert level Extensive technical expertise in designing and building virtual working solutions using Microsoft Windows Virtual Desktops (WVD), FSLogix, Multi-Session Windows 10 – Subject Matter Expert level. Strong Azure experience and knowledge. Experience with other cloud platforms may suffice (AWS, Google Cloud Platform, or Oracle Cloud). SAML Single Sign-on, Multi-Factor Authentication, Cloud Identity, and SaaS Identity administration/deployment experience. Cloud-hosted VoIP Telephony Administration (Cisco UC, Microsoft Skype for Business, Microsoft Lync, Microsoft Teams, RingCentral, Vonage, 8x8, Avaya) Required Qualifications: Good experience on systems engineering experience in Citrix XenApp VDI/VDA, Microsoft RDSH VDI/VDA Systems engineering experience in Microsoft Exchange, Microsoft 365 (Exchange Online, Intune MDM, Teams, SharePoint, OneDrive), VMware vSphere/vCenter, and Public Cloud Hosting Technologies (AWS or Azure). 4+ years of experience providing L3 production help desk support. Good to have experience with scripting in PowerShell MDM Solutions (Microsoft M365 Intune MDM, VMware AirWatch, Cisco Meraki Systems Manager) Preferred Qualifications MSP Experience Network+ and Security+ Certified Microsoft 365 Certified Enterprise Administrator Expert Mac OSX Experience ConnectWise Experience a plus Interested can either apply or share their updated CV on prateek.kairati@anlightconsulting.com

Hiring for Office 365 || Networking || Active Directory Fresher Technical graduate can apply 4lpa to 4.5 lpa pune and gurgaon Package: 8 Lpa Immediate joiner 1 year of office 365 // Exchange Server //Dns // DHCP troubleshooting exp is required Required Candidate profile Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Oppourtunity for freshers in o365 any technical grad fresher can apply

Position: Active Directory/Identity Access M365 Architect “ Mode of Hiring: C2H Location-Remote Job Description Job Description:- The Microsoft Office 365 Messaging Solution Architect will utilize the expert-level experience and knowledge of Office 365 architecture, administration, and best practice recommendations combined with a strong current and deep experience with Microsoft Exchange Server, Microsoft Office Communications Server, Microsoft Office SharePoint Server, Active Directory, and Forefront Identity Manager, to assist True Tandem’s customers with the design, development, and deployment of messaging and communication solutions. Key Functional Areas of Expertise Architects and consulting roles in the projects, Design and implementation, hands-on experience Technical specialization / External certifications Build the vital competency centers Excellent quality of delivery Build a portfolio of successful projects, references, and credentials Market research Technical Expertise 10 to 15 or more years of experience in Architecture and Designing solutions, Migrating on-prem Exchange to O365/Exchange Online. Eepertise on Migration tools like Bittitan, Quest etc. Experience working in a Transitional multi-supplier environment within a large-scale organization. Experience in leading significant technical solution design and development, leveraging existing tool suites, and proposing best-of-breed solutions. Must have strong hands-on experience working on Exchange Online Experience implementing M365 DLP, Cloud App Security, Defender, and Conditional Access To maintain Exchange Hybrid Co-Existence in a multi-Active Directory Forest/Exchange Org Topology To maintain Data Sovereignty compliance (GDPR) when Multi-Geo must have to be used Migrations from Lotus Notes & GroupWise, along with InterOrg (Exchange to Exchange) and GSuite/O365 Tenant to Tenant Migrations Migrations from SharePoint on-premises, Gsuite, and other CMS tools to SharePoint Online and OneDrive for Business Must have Architectural understanding of how Third Party Archive & Journaling Email Data (Enterprise Vault, Mimecast) on legal hold is migrated appropriately (to maintain Data Immutability) Must have Architectural Proficiency in integrating Microsoft and non-Microsoft Mobile Devices/Mobile Application Management & Unified Endpoint Management solutions with Exchange/Office 365 (Intune, Airwatch, Workspace One, etc.) as well as other third-party email-aware apps (Unified Communications/Messaging, Fax, Printer/Scanners) Must have Architectural Proficiency (Design, Build, Migrate) with Office 365 Email Protection Mechanisms: Microsoft and non-Microsoft Email Hygiene/Gateway Products (Proof-Point, Exchange Online Protection, Mimecast, etc.) SPF, DKIM, and DMARC (along with ARC) Office 365 Advanced Threat Protection, Must have an architectural understanding of Microsoft 365 protections