Events Sales Manager - Weddings

Wedding & Social Events Sales Manager

Key Responsibilities:

Operational:

• Generate leads and secure new/repeat business for weddings and social events.
• Manage complete event lifecycle from enquiry to post-event guest feedback.
• Liaise with direct clients and B2B partners; attend trade shows and networking events.
• Work with internal teams (Culinary, F&B, Front Office) for seamless event execution.
• Maintain a database of wedding/event vendors and partners (domestic & international).
• Identify and manage

  auspicious dates calendar

  and collaborate with Revenue Manager for room/event space allocation.
• Ensure guest-centric communication and simplified end-to-end service experience.
• Review event files for accuracy in booking, contracts, themes, catering, and setup.
• Monitor market trends and competition and share insights with the core team.
• Achieve quarterly/yearly revenue targets for the social segment (weddings, anniversaries, birthdays, etc.).
• Maintain accurate Envision CRM records and sales data.

Financial:

• Assist in preparation of the

  annual operating budget

  and business plan.
• Maintain proper documentation of all contracts and quotes as per Hyatt policies.
• Collaborate with F&B on costing and pricing strategies aligned with client needs.

Marketing:

• Provide feedback on marketing activities and evaluate ROI of campaigns.
• Share event-based insights and sales strategies with the DOSM and MarCom teams.

Personnel Management:

• Support in building and developing a

  multi-skilled team

  to manage weddings.
• Coach and mentor the team, identify training needs, and develop IDPs (Individual Development Plans).
• Ensure adherence to hotel rules and guest service standards.

Administrative:

• Ensure well-organized internal/external meetings and pre-convention events.
• Keep all documentation, contracts, and financial records organized and secure.

Qualifications:

• Minimum

  2+ years of experience

  in wedding/social events sales or coordination within a luxury hotel or resort.
• Degree/Diploma in Hospitality or Tourism Management preferred.
• Strong interpersonal, communication, and negotiation skills.
• Demonstrated

  growth mindset

  with a guest-first approach.
• Proficiency in event sales systems (e.g.,

  Envision

  , Delphi) and Microsoft Office Suite.