Director, Product Research & Insights Salesforce, Inc.

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As the Director of Research & Insights at Salesforce, you will play a crucial role in leading the Integrations Research & Insights team. Your responsibilities will include setting research strategy and vision for the Integrations team, collaborating with various Unified Platforms teams, and driving a holistic integrations strategy across Salesforce's core platform, data and analytics, AI, and marketing. You will work closely with AMER-based managers to translate insights into actionable strategies and initiatives. To excel in this role, you will need to lead a distributed team effectively, possess advanced competency in mixed research methods, and be comfortable working with highly technical teams. Your role will involve advocating for product strategy based on data and customer insights, inspiring your team to deliver impactful insights, and guiding researchers in fast-paced projects with attention to detail and efficiency. The ideal candidate will have over 10 years of experience in research strategy within user experience, product design, or technology contexts. You should have a proven track record of influencing product direction with actionable insights, excellent project management skills, and the ability to navigate complex organizational structures. Proficiency in a range of research techniques and experience leading geographically distributed teams are essential for success in this role. In addition to the challenging and rewarding work environment, Salesforce offers a comprehensive benefits package, including well-being reimbursement, generous parental leave, adoption assistance, and fertility benefits. You will also have access to world-class training through Trailhead.com, opportunities for professional development through coaching with leadership, and a chance to give back to the community through volunteer programs as part of Salesforce's 1:1:1 model. If you are passionate about research, driving data-informed decision-making, and leading high-performance teams in a fast-paced environment, then this Director of Research & Insights role at Salesforce is an excellent opportunity for you. Join us in shaping the future of business and making a positive impact on the world. For more details about the benefits and perks offered at Salesforce, please visit https://www.salesforcebenefits.com/.,

Posted 1 day ago

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Senior User Researcher Cvent

4.0 - 8.0 years

0 Lacs

haryana

On-site

As a User Researcher at Cvent, you will be part of a dynamic team that is dedicated to enhancing the experience of individuals involved in planning and attending meetings and events. You will play a crucial role in conducting both evaluative and generative research to deepen our understanding of user needs and preferences. Your responsibilities will include planning and executing various research methodologies such as card sorting, tree testing, usability evaluations, and heuristics evaluations. By synthesizing and communicating research findings effectively, you will contribute to the success of our products and services. Your insights will be instrumental in supporting, challenging, and innovating Cvent's product offerings. Utilizing your expertise in research methodologies, human factors, and the user-centered design process, you will collaborate with cross-functional teams to address research questions and drive product enhancements. Additionally, you will be involved in qualitative data analysis, survey design, statistical analysis, and secondary research scans to inform decision-making processes. To excel in this role, you should possess a bachelor's or master's degree in a relevant field such as user experience, design, research, or business. A minimum of 4-7 years of experience in conducting user research for software/web-based products is required. Familiarity with user-centered design principles, as well as knowledge of the hospitality industry and enterprise software, will be advantageous. In addition, experience in quantitative survey programming, UX research for meeting/event planners, mobile app/web development, usability lab management, and product globalization research would be beneficial. Your ability to work collaboratively in a small team and contribute to the evolution of user research practices will be key to your success in this role. Join us at Cvent and be a part of a team that is committed to creating seamless, powerful, and user-centric products that facilitate connections, learning, and community building. Your passion for user research and dedication to enhancing the user experience will drive our product innovation and success.,

Posted 6 days ago

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UX Researcher (6 months contract) Red Baton Creative Marketing Solutions Private Limited

3.0 - 23.0 years

0 Lacs

karnataka

On-site

As a full-time UX Researcher with 2-3 years of experience leading end-to-end user research in startup, tech, or research agency settings, you will be responsible for planning, conducting, and delivering both generative and evaluative research to inform product and design decisions. Your key responsibilities will include leading mid-to-high complexity research projects, from brief and hypothesis to execution, analysis, and reporting. You will conduct generative research such as user needs, early-stage concepts, rapid testing, and evaluative studies like usability testing and UX assessments. Furthermore, you will synthesize findings into actionable insights using frameworks like user journeys and behavioral models, and integrate quantitative data with qualitative insights to build a complete user picture. Collaboration with product and design teams to shape research goals and influence UX strategy will be crucial. You will also be responsible for presenting findings through compelling reports and presentations, tracking the impact over time, and contributing to improving research processes, methods, and culture. The ideal candidate for this role is a problem-solver with strong documentation and presentation skills. You should be skilled in a range of qualitative and UX research methods, which should be reflected in your portfolio. Additionally, you should be comfortable working with data and secondary research, self-driven, proactive, and have a passion for delivering impactful insights.,

Posted 1 week ago

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