10.0 - 15.0 years

12 - 17 Lacs

Chennai

Work from Office

Position Purpose As part of the ISPL ESM team, the ESM governance officer will primarily be responsible for the following activities: Third party contracts migration and deployment to the target application Industrialisation and support for ESM Governance Collaborate with global stakeholders and SMEs for documentation of SOPs, processes for contract management, demand management, and risk management Responsibilities Direct Responsibilities Third party contracts migration and deployment to the target application o Collaborate with the global stakeholders such as the contract owners to collect the contracts and its corresponding key metrics, and follow through with global stakeholders based on the contract lifecycle o Build dashboards to generate value (in terms of management / follow-up / control / etc) for the key stakeholders based on the data generated from contracts collection and representation o Maintain detailed documentation of the contract representation rules, and establish change management for a smooth transition o Management of data quality as per the indicators, identify gaps and address quality issues, such as inconsistencies, and missing values. o Validate migrated data against the source data as per specified business requirements o Automatization of quality check (unitary for each contract represented / globally to secure global consistency) Industrialisation and support for ESM Governance o Provide the necessary support for the ESM global governance team to collaborate, consolidate key decision components, and to prepare for the CIB ITO management approval presentations o Assess and track the feedback received from the senior management and incorporate the inputs for upcoming strategic renewals and review o Prepare and maintain the ESM governance databank accurately in accordance with the guidelines to facilitate contract renewals anticipation and corresponding actions o Perform in-depth research to understand, analyse the end-to-end governance pipeline and contribute to the development of interim and long term industralisation solutions for better, faster outcome o Support with the change management of the proposed Industrialisation solutions o Track and produce the KPI dashboards as per the defined governance metrics Documentation of SOPs, processes for contract management, demand management, and risk management o Collaborate with the global stakeholders to study, research and document the ESM processes pertaining to contract, demand management and risk management o Prepare ESM tools and application guidebook to enhance team performance and for training purposes Technical & Behavioral Competencies The position will require: - Communication, collaborative approach and global stakeholders management capabilities to connect & build strong working relationships with global counterparts - Pursue high levels of accuracy, attention to detail, logical thinking to facilitate the contract migration process and CIB ITO management approvals governance - Background in Industrialisation and change management processes - Previous experience in documentation of SOPs, and senior management presentations Specific Qualifications (if required) NA Skills Referential Behavioural Skills(Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Client focused Ability to share / pass on knowledge Transversal Skills: (Please select up to 5 skills)Analytical AbilityAbility to understand, explain and support changeAbility to develop and adapt a processAbility to develop and leverage networksAbility to manage a projectEducation Level:Bachelor Degree or equivalentExperience LevelAt least 10 years

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