ERP Support Executive

The primary objective of this role is to ensure the smooth implementation, support, and maintenance of the ERP system utilized by the interior fit-out company. As the main point of contact between users and the ERP software provider/developer, you will play a crucial role in facilitating effective communication and problem resolution. Your responsibilities will encompass various key areas, including but not limited to ERP support and troubleshooting. You will be expected to provide initial support to ERP users across different departments such as procurement, HR, accounts, projects, and stores. Additionally, diagnosing and resolving software and user issues in collaboration with the ERP vendor will be crucial aspects of this role. Furthermore, you will be responsible for coordinating with internal teams and external ERP developers to facilitate the implementation of new features or changes. Ensuring the timely and accurate entry of data by end users across all modules will also be a part of your daily tasks. Conducting user training sessions, maintaining user manuals, documentation, and updating logs will be an essential component of your role. Monitoring day-to-day operations through the ERP system to guarantee compliance and data integrity will also be within your purview. Generating customized reports and dashboards as per management requirements will be crucial for providing key insights and analytics. Additionally, identifying opportunities for workflow improvements and suggesting ERP-based automation solutions will be vital for enhancing operational efficiency. The ideal candidate for this position should possess a Bachelor's Degree or Diploma in Computer Science, IT, or a related field. A strong understanding of ERP systems, whether custom or platforms like Odoo, SAP, Tally ERP, etc., is essential. Previous experience working in an interior fit-out, construction, or manufacturing environment would be advantageous. Proficiency in MS Excel and report generation, along with excellent problem-solving, analytical, and communication skills, are also required. If you meet the above qualifications and are interested in this opportunity, please share your resume via email to careers@padams.in or contact us at 8686785292. This is a full-time position with a day shift schedule, working from Monday to Friday at the designated in-person work location.,