Engineering Manager II, Backend

Job Description

As an Engineering Manager for Paycore - Funds-Flow, you will lead a team of engineers delivering new payment partner integrations and operating critical services that power GrabFins payment infrastructure. You will grow a high-performing team that deliver production-grade services and maintaining them in live environments. You will play a dual role as a leader and technical delivery owner - guiding system design, operational practices, and team development. Your leadership will directly influence production quality, integration velocity, and operational stability across Southeast Asia. You will demand deep technical expertise, operational thoughtfulness, and the ability to grow engineering effectiveness. The Critical Tasks You Will Perform Manage a team of engineers responsible for building and maintaining the adapter layer that connects Grabs payment platform with external financial institutions. Collaborate with product managers, platform leads, QA, and external partners to define scope, roadmap, and success metrics. Lead the end-to-end execution of integration projects, including technical requirement breakdown, estimation, delivery, and post-launch support. Uphold: improve monitoring, alerting, on-call runbooks, and incident response. Implement and evolve engineering best practices across development, testing, release, and support. Lead critical incident response and postmortem processes, ensuring causes are addressed and learning is applied across the team. Define, track, and improve system reliability metrics (eg, SLOs, success rate, latency) for all owned services. Identify and mentor engineers; address performance gaps. Manage hiring, onboarding, and team capability development in partnership with senior leadership. Champion Grabs 4Hs culture within the team. The Essential Skills You Need Embody the 4H principles: Heart, Hunger, Honour, and Humility. 9+ years of software engineering experience with 3+ years in people management roles. Technical depth in backend systems and API integrations in FinTech or high-scale distributed systems. Experience managing engineering teams delivering high-availability services. Solving across architecture, operations, and team execution. Experience operating and managing critical production systems with strict reliability and latency requirements. Hands-on experience with observability, operational metrics (SLIs/SLOs), automated deployments, and on-call rotations. Influence product and technical direction, balancing our needs with technical realities. Experience communicating updates and resolutions to customers and other partners with experience cross-team agreement and partner management Life at Grab We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges