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1.0 - 3.0 years
2 - 4 Lacs
Pune, Bengaluru
Work from Office
Role & responsibilities Install, configure, and maintain desktop/laptop systems, printers, and peripheral devices. Perform system upgrades, OS/software installations, and patch updates. Troubleshoot hardware, software, and network-related issues on end-user devices. Provide Level 1 and 2 technical support via in-person, phone, or remote assistance. Manage user accounts, email configuration, and basic Active Directory tasks. Respond to and resolve incidents/tickets in a timely manner using ITSM tools. Escalate unresolved issues to senior engineers or relevant support teams. Maintain inventory of IT assets including laptops, desktops, and accessories. Ensure security compliance through endpoint protection and regular updates. Provide onboarding/offboarding IT support for employees. Document technical issues and resolutions for future reference. Preferred candidate profile Bachelors degree in Computer Science, IT, or a related field (or equivalent experience). 2–3 years of hands-on experience in desktop/laptop support. Proficiency in Windows 10/11, MS Office Suite, and common enterprise applications. Basic knowledge of Active Directory, DNS/DHCP, and networking concepts. Familiarity with endpoint protection software, remote support tools, and imaging tools. Good understanding of hardware diagnostics and repair.
Posted 5 days ago
7.0 - 9.0 years
7 - 15 Lacs
Hyderabad
Hybrid
Role & responsibilities Role : Azure Sentinel Experience : 7 to 9 Years Location : Hyderabad Notice Period: Immediate to 15 Days Job Description We are looking for an experienced SOC Engineer (L2/L3) with hands-on expertise in Microsoft Azure Sentinel. The ideal candidate will be responsible for advanced threat detection, incident response, and evaluating AI-generated security analysis outputs. Key Responsibilities: Perform exploratory, simple, and complex data analysis for the alerts on sentinel (e.g., anomaly detection, clustering). Create and review visualizations such as timelines and activity graphs. Generate and validate reports with insights, recommendations, and next steps. Evaluate AI-generated outputs for: Accuracy of insights and structured data. Quality of code and logic. Relevance and real-world applicability. Grade outputs using a predefined rubric and provide feedback. Handle 2030 evaluations per day depending on task complexity.Required Skills: 6-9 years of experience in a SOC environment (L2/L3 level). Strong knowledge of Azure Sentinel and KQL (Kusto Query Language). Experience with threat detection, incident response, and security analytics. Familiarity with data visualization and reporting tools. Ability to assess AI-generated content and provide structured evaluations. Preferred Qualifications:Ai/ML Knowledge and understanding of Python Experience with AI/ML in cybersecurity. Certifications like AZ-500, SC-200, or equivalent
Posted 3 weeks ago
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