Electrical Group - Market Quality

You should have a B.E / B. Tech in ECE or Electrical Engineering to qualify for this position. Your main responsibilities will include handling market feedback and warranty issues related to electrical switches and lockset systems. You will be required to conduct extensive vendor visits for process verification and root-cause analysis, as well as perform 3G at dealer/customer locations to understand usage patterns for troubleshooting purposes. Additionally, you will need to coordinate with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback, use FTA approach for solving complex market issues, benchmark competitor processes/designs, and diagnose and resolve customer complaints. To be successful in this role, you must have a good understanding of electrical and electronic parts, be an expert in interpreting circuit drawings and datasheets, possess profound knowledge of semiconductor technology and PCB manufacturing processes, have experience in root-cause analysis of defects related to SMT & soldering processes, be well-versed in QC tools, DOE, Six Sigma, and have strong analytical and logical problem-solving skills. You should also have hands-on experience in resolving complex market problems, ability to explain and present solutions concisely to stakeholders and management, analyze data, propose solutions and future strategies, possess good communication and presentation skills, and be able to work within strict timelines. Specific expertise required for this role includes experience in PCB manufacturing, semiconductor technology (especially MOSFET, MCU, diode, capacitor, etc.).,