3 Ecdd Jobs

About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do The Service Delivery Operations Manager is responsible for leading & managing service delivery across the KYC team. Responsible for delivery of productivity & quality results, while ensuring cases do not age beyond contractual requirements. The Operations Manager should manage overtime, absenteeism, performance & overall time reporting to ensure costs & revenue (recognized in a variety of ways) are in line with forecast. Directly managing 6-8 team leaders. Looking for someone with KYC experience along with ECDD/OCDD knowledgeBusiness and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for Know Your Customer (KYC) OperationsMinimum of 8 years team management experience, in a financial services environment. Experience in working / leading teams in compliance and Fin crime domain will be preferred.Experience to include performance management, achievement of objectives and motivating/ developing individualsExcellent communicator who can operate at all levels with proven ability to manage and influence key internal and external customer relationships at a senior levelAgile and able to positively adapt to change, with strong organisational skills, attention to detail and the ability to effectively manage workload and prioritiesAbility to analyse and understand business issues, assess impact and provide multiple solutionsThorough understanding of HR, Resourcing and Cost Management principlesExcellent interpersonal skillsPositive attitude with a proactive and resilient approach to problem solvingFlexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: Manage a team of KYC Team Leaders focusing on quality, productivity, attendance & developmental actions for themselves & supporting this through their teams.Oversee the work completed in your teams to ensure it is of the highest quality standards, perform root cause analysis where this is not the case & implement corrective actionsEnsure that the team operates efficiently, adheres to procedures & policies as set out by the client & Accenture, immediately addressing any situation where this is not the caseHold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas, ensuring this is happening between teams & team leadersReview the completeness of all reporting, e.g. quality, productivity, downtime & immediately address and anomaliesSupport the KYC team leader to identify data and documentation gaps and coach them through resolving these with the relevant stakeholdersEstablish and maintain excellent working relationships with stakeholders at all levels both internally & clientsPrimary escalation points for clients, providing timely & professional responsesDrive and implement continuous improvement and optimization programs to decrease cost to serve through quality and/or productivity improvementsImmediately escalate any issues preventing teams from meeting agreed performance to Service Delivery ManagerRecognizes and rewards individual and team accomplishments.Listens to and accurately captures others expectations, ideas and concernsTake overall accountable for the delivery of business results by the teamManage reporting and metrics of team progressionLead your teams through change, maintaining engagement while keeping up with the pace of change in a dynamic environment Qualification Any Graduation

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of [Senior Manager- AML/KYC (Practitioner)], In this role you will be responsible for building out and leading the team to deliver services to agreed SLAs including Quality, Volume, People Satisfaction and retention targets. The candidate would also be responsible to develop and execute performance management system (AES) to get optimal associate performance. We are looking for experienced Senior Managers with expertise in FCRM including Transaction Monitoring, Customer Due Dilligence (CDD), Enhanced Customer Due Dilligence (ECDD), Watch List Monitoring (WLM), Payment screening, Fraud and Scams etc. and a strong analytical background to join our growing Financial Crime & remediation space. The role requires exceptional leadership qualities and excellent client relationship building skills. Responsibilities . Partnering with the Client Financial Crime operations and Risk & compliance teams to carry out FCRM, KYC & AML policies in line with the Country&rsquos Jurisdiction. . Maintaining a strong working knowledge of all FCO, AML/KYC regulations as per AUSTRAC and ensuring these are married with internal policies, of the client. . Being the FCRM/AML/KYC Subject matter expert and a have previous understanding of transactional analysis. . The role will ensure all due diligence procedures, processes and controls are applied through the lifecycle of client remediation in accordance with local regulations, policies and procedures. . The postholder must be confident in face to face meetings with clients and communicate in a professional and assured manner. . Must be able to manage stakeholder requirements, both internal & external. Qualifications we seek in you! Minimum qualifications Candidate must have experience in a similar or comparable role including people management Bachelors or Master&rsquos Degree in Business, Law or equivalent. Experience in Financial crimes experience is must. Strong knowledge of KYC, ECDD, CDD, TM, AML/ CTF and Sanctions acquired working in a similar role within the Banking and Capital Markets Industry or as a part of Captive Service Delivery center Sound knowledge of Banking / Capital Markets products, processes and technology platforms Advanced Communication and Presentation skills Structured problem solving and solution design experience Ability to manage multiple priorities and adjust to workload Work under pressure. Detail oriented. Good organizational skills and strong customer focus Excellent communication and analytical skills with ability to work in dynamic working environment Works with minimal supervision, demonstrates strong organizational skills and can multi-task in a fast-paced environment Ability to work independently and deliver against commitments Strong knowledge of FCRM / AML/ CTF and Sanctions acquired working in a similar role, Client on-boarding space within the Banking, Capital Markets or Consulting Industry Sound knowledge of Banking, Capital Markets products, processes and technology platforms Advanced Communication and Presentation skills Influencing Skills Problem Solving and Decision Making Advanced skills in Microsoft Office applications, specifically Word, PowerPoint and Excel Team Management / Leadership Previous experience in leading a service delivery team Advanced written and spoken communication skills Coaching and mentoring skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Service Delivery Operations Manager is responsible for leading & managing service delivery across the KYC team. Responsible for delivery of productivity & quality results, while ensuring cases do not age beyond contractual requirements. The Operations Manager should manage overtime, absenteeism, performance & overall time reporting to ensure costs & revenue (recognized in a variety of ways) are in line with forecast. Directly managing 6-8 team leaders. Looking for someone with KYC experience along with ECDD/OCDD knowledgeBusiness and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship. This includes driving customer identification, customer due diligence & enhanced due diligence. What are we looking for? Know Your Customer (KYC) Operations Minimum of 8 years team management experience, in a financial services environment. Experience in working / leading teams in compliance and Fin crime domain will be preferred. Experience to include performance management, achievement of objectives and motivating/ developing individuals Excellent communicator who can operate at all levels with proven ability to manage and influence key internal and external customer relationships at a senior level Agile and able to positively adapt to change, with strong organisational skills, attention to detail and the ability to effectively manage workload and priorities Ability to analyse and understand business issues, assess impact and provide multiple solutions Thorough understanding of HR, Resourcing and Cost Management principles Excellent interpersonal skills Positive attitude with a proactive and resilient approach to problem solving Flexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: Manage a team of KYC Team Leaders focusing on quality, productivity, attendance & developmental actions for themselves & supporting this through their teams. Oversee the work completed in your teams to ensure it is of the highest quality standards, perform root cause analysis where this is not the case & implement corrective actions Ensure that the team operates efficiently, adheres to procedures & policies as set out by the client & Accenture, immediately addressing any situation where this is not the case Hold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas, ensuring this is happening between teams & team leaders Review the completeness of all reporting, e.g. quality, productivity, downtime & immediately address and anomalies Support the KYC team leader to identify data and documentation gaps and coach them through resolving these with the relevant stakeholders Establish and maintain excellent working relationships with stakeholders at all levels both internally & clients Primary escalation points for clients, providing timely & professional responses Drive and implement continuous improvement and optimization programs to decrease cost to serve through quality and/or productivity improvements Immediately escalate any issues preventing teams from meeting agreed performance to Service Delivery Manager Recognizes and rewards individual and team accomplishments. Listens to and accurately captures others expectations, ideas and concerns Take overall accountable for the delivery of business results by the team Manage reporting and metrics of team progression Lead your teams through change, maintaining engagement while keeping up with the pace of change in a dynamic environmentQualificationAny Graduation