E-Commerce Executive

The E-Commerce Executive will be responsible for managing and enhancing the company’s online sales performance through various e-commerce platforms. This role involves product listing, order processing, inventory coordination, digital marketing coordination, and ensuring an excellent online customer experience.

Key Responsibilities:

• Manage product listings on e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.) and the company’s own website.
• Regularly update product descriptions, prices, images, and inventory across all platforms.
• Monitor daily sales, order status, cancellations, and returns — ensuring timely resolutions.
• Coordinate with warehouse and logistics teams for order processing and dispatch.
• Track, analyze, and report platform-wise sales data and performance metrics.
• Execute online promotions, discount schemes, and campaigns in coordination with the marketing team.
• Optimize product visibility through SEO-friendly titles, descriptions, and keyword planning.
• Resolve customer queries, complaints, and return issues in a professional and timely manner.
• Stay updated with the latest e-commerce trends, policies, and competitor activities.
• Liaise with e-commerce platform account managers for operational issues and campaign opportunities.
• Assist in developing online strategies to improve overall online brand presence and sales.

Required Skills & Competencies:

• Good understanding of e-commerce operations and online marketplaces.
• Proficiency in MS Excel and e-commerce management tools.
• Basic knowledge of digital marketing, SEO, and online merchandising.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize, and manage time effectively.
• Excellent written and verbal communication skills.
• Customer service-oriented mindset.

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• 1–2years of relevant experience in an e-commerce role (preferably in retail, fashion sectors.

Job Type: Full-time

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

• Commuter assistance

Schedule:

• Day shift

Work Location: In person