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8.0 - 13.0 years
10 - 15 Lacs
Mumbai, Ratnagiri
Work from Office
Guest Services Management : Develop and implement strategies to enhance the overall guest experience. Manage guest inquiries, requests, and feedback with a focus on satisfaction and retention. Coordinate and supervise customer visits on site, ensuring seamless execution and client satisfaction. Create and maintain a culture of exceptional customer service, ensuring all team members prioritize guest satisfaction. Property Operations Management : Take complete handover of the project plots, amenities, infrastructure, and other areas within. Oversee the day-to-day operations of the hospitality services within the project. Ensure the smooth functioning of amenities, common areas, and recreational facilities. Collaborate with maintenance teams to uphold property standards and address any issues promptly. Financial Management : Prepare and manage budgets for hospitality operations. Monitor expenses, revenue generation, and financial performance. Implement cost-effective measures without compromising service quality. Oversee revenue management strategies to optimize occupancy and profitability. Manage the property's P&L, ensuring financial goals are met or exceeded. Team Leadership : Recruit, train, and manage a dedicated hospitality team. Foster a positive and collaborative work environment. Conduct regular performance evaluations and provide constructive feedback. Compliance and Regulations : Stay informed about local regulations and ensure compliance. Implement and maintain safety and security protocols for the property.
Posted 2 weeks ago
1.0 - 3.0 years
5 - 5 Lacs
Hosdurg
Work from Office
-Candidates should be currently working as a Duty Manager -Must be fluent in Hindi and English. Knowledge of the local language (Malayalam) or any other Indian language would be an added advantage.
Posted 1 month ago
2.0 - 7.0 years
1 - 5 Lacs
Lonavala
Work from Office
1)Oversee Front Desk Operations and Staff. 2)Managing Staff, train & supervise front desk staff, night audit, bell staff. 3)Check Guests in and out, handle guest enquiries and complaints . 4)Manage reservations and work on Conferences and bookings. Required Candidate profile LOCATION : LONAWALA INDUSTRY - HOSPITALITY JOB TITLE : DUTY MANAGER EXPERIENCE : 2-5 Years
Posted 1 month ago
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