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6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Senior Service Delivery Engineer at Dell Technologies, you play a crucial role in ensuring that our customers receive top-notch service to drive progress. Your responsibilities include understanding each client's priorities and initiatives to provide tailored technical solutions effectively. By collaborating closely with Sales and Global Services colleagues, you contribute to developing strategic account growth plans and identifying sales opportunities. Your expertise and dedication will make a significant social impact while working in our Service Delivery Team in Bangalore. In this role, you will coordinate the technical solution team's activities to meet contract obligations efficiently, ensuring that delivery costs align with the service level agreement throughout the entire life cycle. Your proactive approach in identifying and resolving potential issues will prevent customer impact and drive continuous improvement. Effective communication with partners and cross-functional teams will enhance the customer experience, fostering strong relationships. Additionally, you will participate in developing strategic account growth plans in collaboration with sales and Global Services SMEs, as well as manage customer relationships during high-priority escalations. To excel in this position, you should possess in-depth knowledge and at least 6 years of experience in Dell EMC Data Protection product suites. Familiarity with backup modules such as Oracle, SQL, NDMP, and VADP over Networker/Data Domain/ECS, along with skills in Networker client migrations, Patch Management, Performance Tuning, Cloning configuration, troubleshooting, Staging, Media Management, Disaster Recovery, and new device provisioning in production settings are essential. Proficiency in Networker and Data Domain, including databases, VM backups, and backup and restore skills, is crucial. Knowledge of storage and virtualization will be advantageous. Ideal candidates will have ITIL Foundation and intermediate module certifications, expertise in Networker, Data Domain, ECS, and Data Protection Advisor. At Dell Technologies, we value the diverse contributions of our team members and prioritize creating a work environment where everyone can thrive. If you are eager to advance your career alongside innovative technologies and exceptional minds, we invite you to join us on our mission to drive progress for all. Application closing date: 5 Aug 2025 Dell Technologies is dedicated to fostering equal employment opportunities and providing a workplace free of discrimination and harassment. For more information, please refer to our Equal Employment Opportunity Policy. Job ID: R273915,

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7.0 - 8.0 years

20 - 27 Lacs

Chennai

Work from Office

Critical Skills to Possess: 6–8 years of hands-on experience with Oracle RDBMS and Microsoft SQL Server in high-volume production environments. Strong proficiency in Oracle RAC, RMAN, ASM , and PL/SQL scripting. Deep experience in SQL Server internals , SSMS , T-SQL , backup/restore strategies, and maintenance plans. Experience with monitoring tools like OEM , SQL Sentry , SolarWinds DPA , or Nagios/Zabbix . Comfortable working in Linux/Unix as well as Windows Server environments. Preferred Qualifications: Oracle Certified Professional (OCP) and/or Microsoft Certified: Azure Database Administrator Associate . Familiarity with cloud database platforms (e.g., AWS RDS for Oracle/SQL, Azure SQL Database). Experience with DevOps , CI/CD pipelines , and Infrastructure-as-Code (IaC) for DB deployment. Proven ability to work collaboratively across globally distributed teams and support 24x7 production environments. Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Administer and optimize Oracle 12c/19c and SQL Server 2016/2019/2022 instances in production, staging, and DR environments. Design and implement backup/recovery , high availability , and disaster recovery solutions (e.g., Oracle Data Guard, SQL Server Always On Availability Groups). Perform query tuning , index optimization , and performance troubleshooting using tools such as AWR/ASH , Oracle Enterprise Manager , SQL Server Profiler , and Database Tuning Advisor . Automate routine maintenance tasks and alerts using T-SQL , PL/SQL , PowerShell , or Shell scripting . Coordinate with development teams for schema changes, deployments, and application performance troubleshooting. Apply security patches, perform DB hardening, and maintain compliance with industry standards (e.g., PCI DSS, SOX). Maintain operational documentation including SOPs, runbooks, and environment topology. Participate in incident response, problem management, and change reviews as per ITIL guidelines.

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2.0 - 5.0 years

3 - 8 Lacs

Bengaluru

Hybrid

Key Responsibilities Database Administration & Management Install, configure, and maintain MS-SQL Server databases (2014 and higher versions) in both standalone and failover cluster environments Implement and maintain database security, roles, and access controls to ensure compliance and data protection. Execute database backups and restores according to established schedules and recovery requirements Plan and execute SQL Server cummulative and service pack upgrades with minimal downtime impact High Availability & Disaster Recovery Configure and maintain Log Shipping for database redundancy and disaster recovery Implement and manage SQL Server Replication across multiple environments Develop and maintain robust Disaster Recovery processes and procedures Ensure business continuity through effective failover cluster management Support Monthly OS Patching activities and coordinate with Windows team Monitoring Solutions Utilize monitoring tools including LogicMonitor and SolarWinds DPA for proactive database performance monitoring Implement database monitoring strategies and performance tuning to optimize system efficiency Work with ITSM management tools like Wolken for ticket and incident management Performance & Optimization Conduct regular database performance tuning and optimization activities Monitor database health, identify bottlenecks, and implement corrective measures Analyze query performance and recommend improvements for optimal database efficiency Compliance & Documentation Participate in quarterly and yearly auditing processes to ensure regulatory compliance Create and maintain comprehensive system documentation, database runbooks, and compliance audit materials aligned with industry best practices Develop Standard Operating Procedures (SOPs) for new issues and their resolutions Customer Support & Issue Resolution Manage and resolve customer complaints related to database performance and availability Research, identify, and resolve database-related issues Route calls and tickets to appropriate resources and domains for optimal support Identify and escalate critical issues to supervisors when necessary Provide technical support and guidance to end-users and development teams Good to have AWS Services like RDS, S3, Cloudwatch, EC2, VPC, Security groups

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2.0 - 4.0 years

4 - 8 Lacs

Pune

Work from Office

Role & responsibilities Intermediate organizing and planning skills to oversee program deliverables Intermediate priority setting and delegation skills Intermediate analytical, problem solving, negotiation and organizational skills Leads end-to-end service delivery to meet contract specs and customer needs Builds strong client relationships, manages escalations, and identifies growth opportunities Coordinates technical teams, tracks performance, and drives continuous improvement. Knowledge on ITIL processes . Knowledge of networking concepts (wired and wireless), protocols (TCP/IP and subnetting), VPN, and basic commands from the command prompt (ipconfig, tracert, etc.) Ability to work with VMware vSphere / virtualization. Knowledge on VMware vRealize Suite that includes (vRA, vRO & vROPS). Understanding of NAS & SAN protocols (CIFS, NFS, IScsi, FC, Raids). Data Backup and Recovery with Symantec Backup Exec or similar Enterprise Software. Knowledge of key features of Cloud Service Providers. Team player with Positive attitude and problem management skills. Flexible to work in shifts 24x7 Microsoft /Vmware/ Redhat Backup & Storage technologies/ VMware / PMax / VRA / Avamar / Networker / Data Domain / DPA / Networking Basic Secondary Skill(s): VxRail / SCG / Cloud IQ Cloud technologies Virtualization ITIL v4 Foundation preferred Flexible to work in shifts 24x7 Strong in OS Fundamentals Windows, Linux, VMware and others.

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5.0 - 10.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Role & responsibilities Solid organizing and planning skills to oversee program deliverables Solid priority setting and delegation skills Solid analytical, problem solving, negotiation and organizational skills Leads end-to-end service delivery to meet contract specs and customer needs. Builds strong client relationships, manages escalations, and identifies growth opportunities. Coordinates technical teams, tracks performance, and drives continuous improvement Exp in working in IT industry monitoring and managing IT infrastructure components. Knowledge of ITIL processes. In-Depth Knowledge of Networker and its modules, Data Domain, DPA , VM backups, Data Domain, and Tape Libraries. Solid knowledge of backup and restore skills. Knowledge on Networker, Avamar, Data Domain, DPA. Experience with any scripting languages such as Perl /Shell/Python/Java, R etc. Understanding of methodologies like ITIL,. Also, client backup configuration requirements for backup agents. Good knowledge in administration and creating reports on the reporting tools like Dell EMC DPA. Backup software integration with most used applications in the industry (e.g. Backing up MS Exchange, SQL, Oracle, Lotus Notes, VMWare, DB2) Understanding of Backup and recovery Concepts and troubleshooting Candidate should have worked on Networker, Data Domain, DPA upgrades in production environment. Knowledge on VERITAS NetBackup or Avamar will be good ITIL v4 Foundation preferred Flexible to work in shifts 24x7 Strong in OS Fundamentals Windows, Linux, VMware and others. Nice to have skills PMax / VMax / PowerScale / VNX / CISCO MDS/ Brocade FCVMware, Linux, Windows, Networking Basics

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5.0 - 10.0 years

8 - 18 Lacs

Bengaluru

Work from Office

Role & responsibilities In Depth Knowledge on Networker ( 19.X ) and its modules, Data Domain , DPA , VM backups, Data Domain, Tape Libraries. Solid knowledge on backup and restore skills. Also, client backup configuration requirements for backup agents. Good knowledge in administration and create reports on the reporting tools like Dell EMC DPA Backup software integration with most used applications in industry (e.g. Backing up MS Exchange, SQL, Oracle, VMWare) Understanding of Backup and recovery Concepts and troubleshooting Candidates should demonstrate specific knowledge on Networker, Data Domain and Dell EMC products Candidate should have worked on Networker , Data Domain , DPA upgrades in production environment . Should have knowledge on ticketing tool like ServiceNow and Remedy

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4.0 - 7.0 years

4 - 8 Lacs

Chennai, Tamil Nadu, India

On-site

Key Responsibilities Architect & Optimize: Design, implement, and maintain robust SQL Server database architectures to support high-availability enterprise applications. Administration Excellence: Perform advanced DBA tasks including installation, configuration, patching, backup & recovery, and proactive system monitoring. Performance Tuning: Identify and resolve performance bottlenecks using tools like Query Store, Execution Plans, and Index Optimization strategies. Security & Compliance: Develop and enforce database security strategies, ensuring adherence to internal policies and external regulatory requirements (e.g., GDPR, HIPAA). Collaboration: Partner with software development, DevOps, and infrastructure teams to optimize schema design, stored procedures, and query performance. Resilience Engineering: Implement and manage high availability (HA) and disaster recovery (DR) solutions such as Always On Availability Groups, Log Shipping, and Replication. Upgrade & Migration: Lead database upgrade and migration initiatives with minimal impact to business operations. Documentation & Standards: Create and maintain comprehensive system documentation, database runbooks, and compliance audit materials aligned with industry best practices. Mentorship: Guide and mentor junior DBAs, fostering a knowledge-sharing culture and technical excellence within the team. Required Skills & Qualifications Bachelors degree in Computer Science , Information Technology , or related field. Minimum 4 years of focused experience in SQL Server DBA roles within enterprise environments. Deep proficiency in SQL Server (2016/2019/2022) administration and infrastructure management. Proven expertise in query optimization , indexing strategies , and database performance tuning . Strong understanding of database security , including authentication (Windows/SQL), encryption (TDE), and auditing. Hands-on experience with HA/DR solutions such as Always On AGs, Database Mirroring, Replication, and Log Shipping. Excellent analytical and troubleshooting skills with a proactive approach to risk mitigation. Strong verbal and written communication skills; ability to articulate technical concepts to non-technical stakeholders. Preferred Certifications: Microsoft Certified: Azure Database Administrator Associate Microsoft Certified: Data Management and Analytics Nice to Have Experience with PowerShell scripting or automation using SQL Server Agent . Familiarity with cloud-based SQL deployments (Azure SQL, AWS RDS). Exposure to DevOps environments and CI/CD pipelines . Knowledge of monitoring tools like Redgate, SolarWinds DPA, or SQL Sentry.

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3.0 - 7.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Backup\ Veeam Backup Admin Expertise in managing Backup Veeam technology. Capability of independently planning and understanding Labels; Media; Devices; Groups; Clients Expertise in Backup configuration for File systems and Databases like SQL; HANA ; Oracle ;SAP Well understanding to all Backup concepts like Policies; Schedules; Types Capability to understand customer requirements and design expected solution Fundamental knowledge and understanding on Azure; AWS and Google cloud technologies Excellent knowledge on Azure; AWS and Google marketplaces. Expertise in Deployment of Data Protection suite in cloud. Implementing DDVE; EMC Networker in cloud environment. Knowledge on EMC DPA Experienced in setting up NDMP based backup from NAS storages and recover on demand Experienced in managing Virtual Server backup through Networker Experienced in BMR restoes for Backup server and client Experienced in Client direct Backup solution Experienced in troubleshooting backup failures and ensuring retentions of the backup as per Backup policy document Primary Skill Veeam Backup

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5.0 - 10.0 years

10 - 20 Lacs

Hyderabad

Hybrid

Key Skills that will give you an advantage are: 2 to 4 years of experience in the Microsoft Power Platform (Power Automate, Power Apps, Power Virtual Agents) solution and implementation space is a must-have. Experience developing and data-modeling with the Microsoft Dataverse Experience developing Power Apps Canvas, Model-driven and Portals Experience developing custom connectors within the Power Platform A clear understanding and use of Power FX and development methods Design, build and maintain digital process automation (DPA) using Microsoft Power Automate Cloud Flow Design, build and maintain desktop automation (RPA) using Microsoft Power Automate Desktop Flow Design, build and maintain business process automation (BPA) using Microsoft Power Automate Business Process Flow Development of Azure logic apps and functions will be beneficial Power BI and Power Virtual Agent development gives you an edge Proficiency in creating PowerShell scripts Programming/Scripting Languages: JavaScript, HTML, and CSS. Interact with clients, subject matter experts or business analysts to understand requirements, establish priorities and project scope, and manage expectations and project delivery. Prepare necessary documents including technical documentation, Integration Test Plans, Release and Deployment documentation. Understanding the software development lifecycle, and the ability to accurately communicate task status. We are looking for candidates with knowledge in: Development: C#, Microsoft .NET Development, CSS, JavaScript, WCF/REST, SQL Server Technologies: Power Apps, Power BI, Power Automate, Power Virtual Agents, SharePoint, Microsoft Teams, Exchange, Intune, Azure Front Door, PowerShell Experience: Microsoft Power Platform: 2 year (Required) Software development: 3 years (Required)

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2.0 - 4.0 years

3 - 6 Lacs

Noida

Work from Office

About the Role: We are seeking a highly motivated and detail-oriented Associate Legal professional to join our legal team. The ideal candidate should have 2-4 years of experience in contract law, with a strong background in drafting, reviewing, and negotiating a variety of contracts. This role requires excellent analytical skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. A good understanding of litigation, corporate, commercial and data privacy laws would be an advantage as would be prior experience with a Tier 1/ Tier 2 Law Firm. Key Responsibilities: Draft, review, and negotiate a wide range of agreements including NDAs, service contracts, DPAs, amendments, and Vendor, partnership agreements across all Info Edge platforms. Manage the complete contract lifecycle initiation, execution, and archival and maintain a centralized repository of signed agreements and stamp papers. Understanding of common CLM tools/ platforms. Coordinate the signing process and ensure accurate documentation for platform-specific and vendor contracts. Monitor and manage grievances received through the platforms grievance redressal mechanism, ensuring timely escalation to the relevant internal teams. Provide legal advise and support to various departments with the Company on contract related matters. This would include working closely with Legal and Business colleagues and demonstrating an ability to partner closely with the Info Edge businesses to add value. Collaborate with internal stakeholders to understand business needs and provide practical legal solutions. Required Qualifications: Bachelors degree in Law (LL.B) from a recognized institution Experience: 2 to 4 years of relevant experience in an in-house legal role or a reputed law firm Skills & Competencies: Excellent legal drafting and contract review skills Working knowledge of commercial contracts Strong organizational skills and attention to detail. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Familiarity with data privacy and security regulations. Excellent verbal and written communication skills Proficiency in MS Office and legal document management tools

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