Document Controller

Job Description

Role & responsibilities Position Summary: The Document Controller will be the first point of contact for the customer and factory for all Project Documentation related needs. The Document Controller will accomplish the customer requirements by coordinating with multiple departments across the globe, and processing them as per customer templates. Supervisory Responsibility: No Key responsibilities of this position include (other responsibilities may be assigned): Reviewing the Documentation requirements requested by customer in the Purchase Order and coordinating with the various departments globally to get the documents on time, and then to submit to customer within the stipulated SLA. Preparation of the customer document submittals as per customer requirements and submitting to customer though email or customer DMS Follow-up with customer for timely returns of the submitted documents for their approvals/comments as per SLA Tracking and monitoring all the document list, customer submissions, returns and revision requests in internal Document Management system (IFS or MS Excel) › Coordinating on customer queries with internal departments › Preparation of customized final document packages / dossiers using MSOffice applications › Assisting Project Managers with month end Documentation reports. Required Skills: › Excellent knowledge of MSOffice products mainly MS Word, MS Excel, MS Outlook, MS PPT & Adobe PDF › Knowledge of Oil & Gas CRM tools preferably Salesforce / IFS / leading EDMS › Good skills in multi-tasking various projects › Very good verbal and written communication skills in English with customer and internal global sites Preferred candidate profile Communication Skills › Fluency in English (both verbal & writing) › Good email and telephone etiquette › Ability to effectively present information to management and customers.