Training Manager-Insurance

Job Description

The Insurance Trainer is responsible for designing, delivering, and managing training programs aimed at enhancing the technical and operational knowledge of employees in the insurance industry. This role ensures that team members are equipped with the necessary skills and expertise to effectively serve clients, adhere to industry regulations,and contribute to the overall success of the company. The role involves coordinating with internal and external stakeholder such as Channel leadership and front line staff. The trainer play a key role in driving business growth by improving product knowledge, sales techniques, and customer engagement strategies. Key Responsibilities 1.Training and development • Develop and update comprehensive training materials for insurance broking processes, including product knowledge, risk management, compliance, and customer service. • Conduct engaging and informative training sessions for new hires and ongoing development of existing employees. 1. Digital Adaptation: Monitor the progress and performance of trainees through regular assessments and feedback sessions. 2. Sales support Train employees on how to effectively communicate product offerings and insurance solutions to clients and client relationship management, negotiation techniques, and how to close deals while ensuring compliance with regulatory standards. 3. Stakeholder management Build and maintain strong relationships with key internal and external stakeholders, including management, HR teams, senior brokers, and compliance officers. 4.Compliance and regulatory training Conduct mandatory compliance training and certification program. Requirements Desired qualification and experience Graduate/Post Graduate in Management Must have a minimum of 5 years experience in LI Industry. Experience in training and development is necessary Knowledge of Insurance sales and related processes