Dispatch Coordinator

Job Description

"We are hiring for "Dispatch Coordinato r " for an leading Luxury Cloth Spa, Premier dry cleaning and laundry service in Mumbai location." Bianca The Luxury Clothspa is a premier dry cleaning and laundry service renowned for its commitment to quality and excellence. With multiple outlets spread across Mumbai and Thane, we cater to the discerning tastes of our clients by offering specialized cleaning solutions for delicate fabrics, designer wear, and luxury garments. Our premium services are complemented by convenient home pickup and drop facilities throughout Mumbai, ensuring a seamless and hassle-free experience. At Bianca, we prioritize customer satisfaction and deliver impeccable care for every garment, making us the trusted choice for those who seek perfection in fabric cleaning. Job Title: Dispatch Coordinator - Laundry Central Plant Job Summary: We are seeking an efficient and dedicated Dispatch Coordinator to oversee the dispatch operations at our Laundry Central Plant. The successful candidate will coordinate with drivers, pickup executives, and store managers to ensure timely dispatch of store deliveries, home deliveries to customers, and maintain quality standards. The role involves managing reports, ensuring smooth packing operations, and supporting overall logistic efficiency. Key Responsibilities: - Coordinate with drivers, pickup executives, and multiple store managers to ensure timely dispatch of laundry orders. - Organize and supervise store deliveries to customers and home deliveries to ensure punctuality. - Conduct quality checks on dispatched items to assure standards are met. - Prepare and maintain dispatch reports and other relevant documentation. - Manage communication between stores, drivers, and customers for scheduling and updates. - Control and supervise the packing staff to ensure proper packaging and handling of items. - Monitor vehicle routes and schedules for optimal efficiency and cost-effectiveness. - Use computer software to generate reports, update logs, and track deliveries. - Handle troubleshooting issues related to dispatch and delivery delays. - Willing to work overtime to fulfill urgent or after-hours deliveries when needed. - Maintain a high level of coordination to avoid misplacement or delays. Qualifications & Skills: - Minimum 3-5 years of experience in dispatch, logistics, or operations management. - Strong organizational, planning, and multitasking abilities. - Good communication and interpersonal skills. - Computer literacy with knowledge of MS Office. - Ability to work under pressure and handle urgent situations efficiently. - Leadership qualities to control and manage packing staff. - Willingness to work extended hours/overtime as required. Work Environment: - Office and plant-based setting with field dispatching needs. - Flexibility to work beyond regular hours to meet operational demands. Salary & Other Benefits : Attractive Salary depending upon caliber How to Apply : interested candidates kindly share profiles to careers@biancaclothspa.com