6 Digital Enablement Jobs

The Territory Manager-Personal Loan (DSA) will be responsible for managing channels in the market and acquiring business from them. You will play a key role in ensuring a high-quality portfolio by minimizing delinquency and rejection rates. It is essential to have extensive knowledge and understanding of retail assets, products, operations, and current market trends. As a Territory Manager, you will be required to identify changing market trends, develop channels for acquiring business, and provide excellent customer service. You will also be expected to recommend improvements to processes and policies within the Retail Banking business to enhance operational efficiencies and customer service quality. Moreover, part of your role will involve mentoring and coaching senior team members to instill values of customer centricity, innovation, compliance, and integrity. Creating an environment that encourages automation and digital enablement to meet customer needs holistically will be crucial. Additionally, attracting and retaining top talent to support the bank's rapid growth targets will be a key focus. Overall, the Territory Manager-Personal Loan (DSA) role is dynamic and requires a proactive approach to channel management, portfolio quality, market trends, customer service, process improvements, talent management, and digital enablement.,

The Sales Manager - Car Loans position in the Retail Banking department is responsible for acquiring car loan customers in the identified segment. You will be expected to meet and exceed the defined targets of new customer acquisitions on a monthly basis by analyzing the transaction banking needs of the customers. Providing regular feedback to Relationship Managers on opportunities and customer needs is a key part of the role. It is essential to ensure adherence to selling norms and Standard Operating Procedures (SOPs) defined by the organization and strict compliance with internal guidelines and external regulations. Quality sourcing in line with the Bank's policy is also a crucial aspect of the job. In addition to the primary responsibilities, the Sales Manager is expected to create an environment for the team to focus on automation and digital enablement to fulfill customer needs holistically. Driving initiatives to meet the Bank's rapid growth targets is also part of the secondary responsibilities. Key success metrics for this role include disbursals, growth metrics, and file to disbursal conversion. This position offers an opportunity to contribute to the growth and success of the organization while ensuring excellent customer service and compliance with regulations.,

As a Regional Head at our well-known leading private Bank, you will be responsible for developing and executing regional strategies to achieve business growth, revenue, and profitability targets. You will collaborate with senior management to align regional goals with the organization's overall objectives and identify market opportunities and trends to expand the business banking portfolio. Your role will involve leading, mentoring, and managing a team of relationship managers, portfolio managers, cluster heads, and support staff. You will establish performance goals, monitor progress, and provide regular feedback and coaching to ensure a high-performing team. Additionally, you will drive talent acquisition, training, and succession planning to build a skilled workforce. Building and nurturing relationships with key clients, business partners, and stakeholders will be essential in your role. You will drive the acquisition of new business banking clients and deepen existing relationships through the branch channel. Furthermore, you will oversee the development of tailored financial solutions for small and medium-sized enterprises to meet their specific needs. Monitoring regional performance metrics, ensuring compliance with regulatory requirements, and managing credit, operational, and market risks within the region will be part of your responsibilities. You will collaborate with the collections team to drive down net credit loss and delinquency metrics and maintain a strong control environment through periodic reviews and audits. As a leader, you will mentor and coach senior team members to foster a customer-centric culture, innovation, compliance, and integrity. Creating an environment focused on automation and digital enablement to fulfill customers" needs holistically and attracting and retaining top talent to meet the Bank's growth targets will also be crucial aspects of your role. Overall, your role as Regional Head will involve overseeing the delivery of high-quality, timely, and personalized services to business banking clients, addressing client escalations, and ensuring prompt resolution of issues to drive the region towards success.,

As a Territory Sales Manager - Car Loans, your primary responsibility will be to acquire car loan customers within the identified segment. You will be expected to meet and exceed the defined targets of new customer acquisitions on a monthly basis by analyzing the transaction banking needs of the customers. Providing regular feedback to Relationship Managers on opportunities and customer needs is crucial for this role. It is essential to ensure adherence to selling norms and Standard Operating Procedures (SOPs) defined by the organization, as well as maintaining strict compliance with internal guidelines and external regulations. Quality sourcing in alignment with the Bank's policy is a key aspect of your role. In addition to the core responsibilities, you will also be tasked with creating an environment for the team to focus on digital enablement to fulfill customer needs holistically. Driving initiatives to meet the Bank's rapid growth targets will be another significant part of your role. To qualify for this position, you should hold a Graduation degree in any discipline. A minimum of 2-5 years of experience in sales is required to successfully fulfill the responsibilities of this role.,

The role of Service Relationship Manager in the Private Banking Group requires you to manage clients on behalf of the bank in Mumbai under the Retail Banking business unit, specifically in the Private Banking function. Your primary responsibility involves building and maintaining strong client relationships to enhance satisfaction levels and promote the sale of products and services, thereby contributing to the bank's overall objectives. You will offer financial advice to customers regarding investments and financial planning, ensuring a seamless and enriching customer experience while establishing IDFC First as their primary banking choice. In this role, you will be responsible for managing all sales and service activities within the Private Bank for the assigned region. You will provide customers with comprehensive information on products and services, analyze their financial needs, monitor account performance, and suggest strategies to improve returns. It is crucial to maintain an appropriate control framework, manage operational risks efficiently, and automate key business activities to enhance delivery efficiency. Streamlining digitization processes, ensuring compliance with banking guidelines, and meeting audit and regulatory requirements are essential aspects of this role. As a Service RM, you will gather market intelligence, benchmark against competitor practices, and enhance the customer journey and partner experience to differentiate the bank in the market. Evaluating and implementing digital enablement strategies to improve operational efficiency and collaborating with other departments to offer best-in-class products and services to customers are key responsibilities. On the managerial and leadership front, you will mentor and coach senior team members to instill values of customer centricity, innovation, compliance, and integrity. Creating an environment that fosters automation and digital enablement to cater to customer needs effectively and attracting and retaining top talent for key positions within the team are important leadership responsibilities. To qualify for this role, you should hold a graduate or post-graduate degree in any field and have a minimum of 8 years of relevant experience in the banking sector.,

About the Role: We are seeking high-potential individuals to join the Insurance Market Unit (IMU) team in a strategic project management capacity. This is a high-visibility role designed for those passionate about innovation, growth, and business transformation. Key Responsibilities: Drive and support high-impact, cross-functional initiatives aligned to the strategic priorities of our Insurance business Collaborate with senior leadership on OC and EC-sponsored programs, Ventures Lab initiatives, and Horizon 3 innovation efforts Lead program management for key strategic tracks across transformation, analytics, and digital enablement Develop PMO dashboards, executive updates, and ensure rigorous execution governance Coordinate across global teams and functions to ensure alignment, risk mitigation, and milestone delivery What We're Looking For: Strong problem-solving, communication, and stakeholder management skills Demonstrated ability to manage complex initiatives in fast-paced environments Prior experience in management consulting, PMO, strategy, or insurance domain preferred Self-starter with strong ownership and a bias for action Why Join Us: You'll be at the center of shaping the future of EXL's insurance business - driving innovation, scaling transformation, and building the next wave of growth from the ground up.