Posted:1 week ago|
Platform:
Work from Office
Full Time
Role & responsibilities Installation, configuration, diagnosis and resolution of technical issues related to Microsoft products viz. Microsoft client operating systems (Windows7/ Windows8, Windows10), Email (Outlook), File & Print service, MS office, and various business applications etc. Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and scanners etc.Migration and Deployment of Desktops and laptops build as per company standards. Communicating with overseas customers and solving their desktop related problems by using remote tools like Skype for Business, Web Ex etc. Supporting desktop maintenance, security maintenance, including virus updates and patch management Interacting technical people at a variety of levels as well as ability to address technical issues with non-technical associates. Preferred candidate profile Bachelor's degree in engineering, Computer Science, MCA/BCA, Msc-IT Nice to have 0-1 of Experience in troubleshooting operating systems, hardware & software Good communication skills Willingness to work in rotational shifts Experience in Office 365 Good logical ability & time management skills Smart approach towards incident management The ability to communicate with overseas customers and problem-solving ability by using remote tools like Microsoft Teams, Web Ex etc
Dzaro Solutions
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