Job
Description
Have you ever thought about assisting IT operations teams to use automation to help detect events and anomalies to identify and resolve issues fasterAre you ready to start working with complex IT environments and support large companies in helping to ensure the availability of their applications and system resourcesAs a System Automation # SA Migration DeploymentzSolutions Delivery Consultant, you will experience how we apply technical expertise to ensure world-class delivery using consultative skills such as problem-solving / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, Global Delivery Center #GDC you will be client focused, courageous, pragmatic, and technical to optimize and trailblaze new solutions that address real business challenges.
To help achieve this win-win outcome, a 'day-in-the-life' in this role may include, but not be limited toUnderstanding clients' main challenges and developing solutions that help them improve their systems management, IT operations, and operational security and resiliency by implementing IBM System Automation on their mainframe environment.Performing automation migration services with IBM Systems Automation and demonstrating problem solving skills in replacing other mainframe automation products. Providing estimates for migrations from automation products to the IBM solution, investigating and analyzing information to draw conclusions regarding migration paths and activities and leading IBM internal, customer and subcontractors teams.Under minimal supervision, leading in planning, installing, configuring, verifying, and migrating IBM Z solutions that uses automation to help detect events and anomalies to identify and resolve issues faster within client’s environments.Ensuring accurate documentation of and delivery to the project scope and timeline alongside adherence to the products’ implementation methodologies.Solving Client Challenges EffectivelyUnderstanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration, and product support with a sense of urgency.Conducting and participating in technical solution workshops.Demonstrating a natural bias towards self-motivation, curiosity, and initiative in addition to navigating data and people to find answers and present solutionsInstallation, Configuration, troubleshooting, support and maintenance of IBM System Automation and Net-ViewManage enhanced Automation solution for IWS-SA integration, SDF customization and ParametersManage the started task (STC) management and cater customized automation requirement with codingBuilding and Manipulating New Policies as per customer needsCustomization of Service Periods, Events, Triggers and Pacing GatesTroubleshoot issues and perform root cause analysis to prevent reoccurrenceProvide 24x7 on-call support
Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8+ years of strong experience managing IBM System Automation (IBM SA) and Net-view including monitoring, policy setup, and maintenance6+ years of REXX coding and Net-View PIPE programmingStrong proficiency in CLIST programmingSolid understanding of IPL shutdown/startup sequencingStrong Knowledge on enhanced Automation solution for IWS-SA integrationGood Knowledge on Integrated SMU with Omegamon and SA/Net-view SDFExpertise with customization - Defining Service Periods, Events, Triggers and Pacing GatesBasic knowledge of GDPS/PPRC – MTMMHas the ability to work independently and to collaborate and communicate with other mainframe engineersHave a structured and organized approach and able to document decisions, solutions and procedure
Preferred technical and professional experience Act as subject matter experts in the mainframe automation areaA high level of personal initiative is a must to help us improve and optimize the solutions