5.0 - 9.0 years

0 Lacs

haryana

On-site

As the Manager, Business Insights, you will play a crucial role in the Business Insights team, ensuring that Services can make data-driven decisions and operate effectively and efficiently. Your responsibilities will include partnering with leadership across various functions such as Sales, Delivery, Product, and others to enhance strategic decision-making through facts and data. You will be tasked with diagnosing strategic gaps and opportunities within the operations of a function and identifying corrective measures. Your experience in building data-driven infrastructure, configuring systems, managing data storage, and utilizing BI platforms will be essential in driving productivity enhancements through technology solutions that match business needs. In this role, you will influence the decision-making process within a dedicated Services function by providing a fact-base and thought partnership to functional leaders. You will establish measurement frameworks, KPIs, and analysis questions to assess the health of the business for the specific function you are supporting. Your focus will be on ensuring that team members can maximize their time on core activities by minimizing other efforts through automation, process simplification, and hands-on partnership. Additionally, you will lead special projects that may not have a clear owner, building cross-functional teams for initiatives such as M&A integration and Agile projects. You will drive the development of the overall Data & Services analytic infrastructure, with an emphasis on optimizing system configurations and centrally aggregating data. Your problem-solving skills will be crucial in developing scalable and automated frameworks and processes. Your strong business knowledge relevant to Services functions and comfort with data sets and analytic tools like SQL, ETL Processes, Tableau, and Salesforce will be key assets in this role. Your technical orientation, experience in collaborating with internal developers, and configuring third-party technical systems will be beneficial. A generalist mentality with a well-rounded skill set is desired, and previous consulting experience would be a plus. Strong verbal and written communication skills at all levels of the organization will be essential for success in this role.,

Posted 1 day ago

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Business Insights Manager Mastercard

5.0 - 9.0 years

0 Lacs

haryana

On-site

The Manager, Business Insights plays a crucial role in the Business Insights team, ensuring that all Services can effectively make data-driven decisions and operate efficiently. As the Manager, Business Insights, you will collaborate with leadership across Sales, Delivery, Product, and other functions to enhance strategic decision-making through the use of facts and data. Your passion lies in identifying strategic gaps and opportunities within operational functions and determining corrective measures. Your expertise includes building data-driven infrastructure, configuring systems, managing data storage, and utilizing BI platforms. Additionally, you have a track record of driving productivity enhancements by identifying, procuring, or developing technology solutions that align with business requirements. In this role, your responsibilities will include influencing decision-making processes to achieve better outcomes in a dedicated Services function. You will provide functional leaders with a fact-based approach and act as a thought partner. You will develop appropriate measurement frameworks, KPIs, and analysis questions to evaluate the health of the business within a specific function. By optimizing automation, simplifying processes, and fostering hands-on partnerships, you will ensure that team members can focus on their core responsibilities. Furthermore, you will lead special projects that lack a clear owner, such as M&A integration and Agile Initiatives, by forming cross-functional teams. Your success in this role will be driven by your exceptional problem-solving skills and your ability to develop scalable and automated frameworks and processes. You possess a deep understanding of business operations within a Services function and a strong desire to expand your knowledge. Proficiency in handling various data sets (e.g., Financial, Sales & Marketing, Costs) and familiarity with databases and data analytic tools (e.g., SQL, ETL Processes, Tableau, Salesforce) are essential. Your technical acumen, coupled with experience in collaborating with internal developers and configuring third-party technical systems, distinguishes you. A well-rounded skill set and a generalist mentality, with previous consulting experience being advantageous, are qualities that you bring to the table. An effective verbal and written communicator at all organizational levels, you excel in articulating ideas and concepts. If you are looking to drive data-driven decision-making, enhance operational efficiency, and lead impactful initiatives within a dynamic Services environment, this role as a Manager, Business Insights is an excellent opportunity for you.,

Posted 3 days ago

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