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1.0 - 6.0 years
1 - 6 Lacs
Vijayawada, Andhra Pradesh, India
On-site
Purpose of the Admission Officer role: The admission officer advises students-parents for their learning needs through structured Counselling Sessions to improve student outcomes and help students succeed academically. As an Admission officer, you are expected to: Contribute towards revenue generation by working on the sales targets. Selling/up-selling/cross-selling the company's exclusive range of education courses to existing & prospective students. Responsible for converting new/ qualified leads into successful admissions, in turn achieving the assigned sales target. Update student information in the system for lead management and follow ups. Attend regular training sessions on Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s). Ensure adherence to internal process and compliances. To be successful in the Admission Officer role you are required to have: Ability to handle students and parents in an empathic & patient manner Must have strong sales persuasion and negotiation skills. Proficiency in Microsoft Office and writing emails & comfortable while working on software related to sales & services. Fluency in English and Regional Language. Must to have Attitude: Customer Orientation Sense of Ownership and Accountability. Result orientation Emotional intelligence for working in a team. Qualification: Must have bachelors degree. Preferred BTech / MBA /Masters in Psychology, Education etc. Experience: Previous experience in counselling in education or careers counselling. Previous experience of Business to Customer (B2C) sales across industries. Key Interactions: External Student, Parents. Internal Branchs Academic & Non-Academic teams. Regional Student Support Centre. Regional Sales & Operations Team.
Posted 15 hours ago
0.0 - 2.0 years
0 - 2 Lacs
Pune, Maharashtra, India
On-site
Job Summary Qualifications: Any Graduates/ Undergrads with good communication (Hindi, English, Marathi). Experience: Minimum 6 month Profile Summary: 1) As a counsellor, you will be responsible to communicate with the client/Students giving the overview of courses they are interested in (Nationally/Internationally). 2) You will have to follow up with the clients based upon their requirements on regular basis. 3) Cross verify the information and stay updated with the latest updates supplied by the educational institutions for specific courses. 4) Ability to handle complex calls with a calm and dynamic approach. 5) Manage office in absence of senior colleagues. 6) May have to work over the holidays/weekends based on the workload.
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Summary Provide outstanding customer service Maintain confidentiality of information Update customer information as required Proficient computer skills Proficient with MS Office suites Excellent phone etiquette
Posted 3 weeks ago
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