Data Analyst

Job Description: Data Analyst

Position Overview:

We are seeking a data-driven and detail-oriented Analyst to join the business team. This role

involves analyzing complex data sets, identifying trends, and developing actionable insights to

drive business growth and improve learning outcomes. The Analyst will play a crucial role in

understanding user behavior, measuring content and product performance, and contributing to

the creation of impactful business decisions and driving customer success at our partner colleges.

Key Responsibilities:

1. Data Analysis and Insights:

• Analyze student behavior on the platform, including content consumption patterns, time

spent, click actions, and user journeys.

• Provide actionable insights and trends to improve user experience and learning outcomes.

• Monitor and evaluate KPIs related to platform usage and content performance.

2. Feedback and Learning Analytics:

• Manage and own post-publishing activities such as content feedback analysis.

• Evaluate learning analytics to measure the efficacy of content.

• Analyze students performance in interviews and tests to assess content effectiveness and

identify areas for improvement.

3. Research and Target Group Analysis:

• Conduct interviews and research on the target audience (TG) to understand their preferences

and learning needs.

• Use findings to develop compelling and impactful course content tailored to the TG.

4. Data Management and Reporting:

• Use advanced Excel and Google Sheets (including formulas, macros, Pivot Tables) for data

management and reporting.

• Leverage Power BI or similar visualization tools to create clear and engaging reports and

dashboards.

• Work with large datasets, using tools like MongoDB (knowledge of MongoDB is desirable

but not essential).

5. Collaboration & College Support:

• Work with the operations team to build college specific custom reports , dashboards to drive

customer retention and renewals.

• Collaborate with content creators, instructional designers, and product teams to align insights

with content development strategies.

• Provide regular reports and presentations to stakeholders on findings and recommendations.

Technical Skills Required:

• Expertise in Advanced Excel and Google Sheets (formulas, macros, Pivot Tables).

• Proficiency in Power BI, Metabase or similar data visualization tools for reporting and

insights presentation.

• Familiarity with MongoDB or other database management systems (preferred, not

mandatory).

• Strong analytical and problem-solving skills to interpret data and develop actionable insights.

Qualifications:

• Bachelor’s degree in Data Analytics, Computer Science, Business Analytics, or a related

field.

• Minimum 3 years of experience in a data analysis role, preferably in e-commerce edtech or

content-focused organizations.

• Demonstrated ability to work with large datasets and derive meaningful insights.

• Excellent communication skills to present findings in a clear, concise, and actionable

manner.

What We Offer:

• A dynamic and collaborative work environment.

• Opportunities to work on meaningful projects that impact learning outcomes.

• Professional growth and development opportunities.

• Competitive salary and benefits package.

Join us in shaping the future of education through data-driven decision-making and impactful

content creation. If you are passionate about leveraging data to create meaningful change, we

would love to hear from you!