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Linchpin Technologies
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customer support

customer support

Linchpin Technologies

0 - 4 years

0 - 4 Lacs

Navi Mumbai Maharashtra India

Posted:3 weeks ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer Service

Work Mode

On-site

Job Type

Full Time

Job Description

Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Maintain customer records by updating account information. Ensure customer satisfaction and provide professional customer support. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving skills and ability to think critically. Proficiency in using customer support software and CRM tools. Ability to work in a fast-paced environment and handle multiple tasks. Strong interpersonal skills and a customer-focused attitude. Basic knowledge of computer systems and software applications.

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Linchpin Technologies

Information Technology and Services

San Francisco

50-100 Employees

1130 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Emily Johnson

COO

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customer support