Customer Support Executive

MEGA Walk in Drive!!

STARTEK

Jumpstart Your BPO Journey: Entry-Level Opportunities Await

Unlock your potential in BPO!!

HR Name - Alisha A.

HR Contact - 8826179338

Date of Interview - 11th July 2025 - 21st July 2025

Interview Location -

Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066.

Interview Time - 12:30 PM -- 05:30 PM

5 days working Rotational shifts & Rotational week Offs

Location - Bengaluru

About US -

Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients, and our shareholders.

• Providing accurate information about products or services and guiding customers in making informed decisions.
• Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
• Maintaining a deep understanding of our products, services, and policies to address customer concerns effectively.
• Responding to customer inquiries accurately and on time, through various channels, including phone, email, and chat.
• Escalating complex issues to higher authorities when necessary and following up on resolutions.
• Maintaining detailed and accurate records of customer interactions and inquiries.

Eligibility Criteria

• Minimum Educational Qualification 10+2 (No Backlogs)
• Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner.
• Problem-solving skills with the ability to think on your feet.
• Being detail-oriented with a commitment to delivering high-quality service.
• Empathetic and patient approach while interacting with customers.
• Ability to work with minimal supervision

Interview Process

• HR Screening
• Operations round
• Salary Discussion

Benefits

• Quarterly Bonus
• Free Transportation (2-way cab provided round the clock)

Your Resume Is Your Gateway to Success. Send It Today

WhatsApp – 91+ 8826179338

Email – alisha.alexander@startek.com