Posted:1 month ago|
Platform:
Remote
Full Time
We are seeking a proactive and customer-focused Customer Support Executive with at least 1 year of experience to join our team. The ideal candidate will handle customer queries, provide solutions promptly, and ensure customer satisfaction through excellent service. Key Responsibilities: Handle inbound and outbound customer calls, emails, or chats professionally. Resolve customer queries and complaints efficiently and courteously. Maintain accurate records of customer interactions and transactions. Provide information about products, services, and policies. Escalate unresolved issues to the appropriate internal teams. Ensure customer satisfaction and contribute to team KPIs. Looking BPO experience Requirements: Minimum 1 year of experience in a customer support or similar role. Excellent communication skills in English (additional languages a plus). Strong problem-solving and interpersonal skills. Proficiency in using CRM software and Microsoft Office tools. Ability to work in a fast-paced environment and handle pressure. High school diploma or graduate degree preferred. Job Type: Full-time
Nylas Education Services
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
3.0 - 5.0 Lacs P.A.
Experience: Not specified
0.9 - 1.25 Lacs P.A.
Thane, Goregaon, Mumbai (All Areas)
Experience: Not specified
0.5 - 3.0 Lacs P.A.
Thane, Navi Mumbai, Dombivli
Experience: Not specified
2.25 - 3.5 Lacs P.A.
Experience: Not specified
2.0 - 2.25 Lacs P.A.
Bengaluru
Experience: Not specified
1.0 - 4.5 Lacs P.A.
Hyderabad
4.5 - 6.5 Lacs P.A.
Gurugram, Haryana, India
Salary: Not disclosed
Experience: Not specified
1.2 - 2.16 Lacs P.A.
Experience: Not specified
2.16 - 3.0 Lacs P.A.
