Customer support Executive - International voice Experience mandatory

(Join us as a Customer Support executive with Strong Verbal Communication Skill required.)

• Someone who can speak regional Language -English with Telugu/ Kannada/ Malayalam/ Hindi would be preferable

Job Title:

Job Summary / Overview:

• We are recruiting candidates with experience in

  international Voice experience, preferably someone with customer support experience from BFSI Industry.

• Customer Support Executive will be responsible for handling customer inquiries and concerns via with a keen focus on effective communication.
• Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming calls while maintaining ambitious standards of customer satisfaction.

Preferred candidate profile:

• Handle queries and problems of the customers.
• Location -Chennai
• Work Mode - From Office
• Minimum 1year of experience in international voice process in

  banking sector.

• Excellent Written & Spoken English Skills.

• Language - English with Telugu/ Kannada/ Malayalam/ Hindi

• Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage.

• Salary Slab - 25k CTC as per experience.

• Graduation is mandatory
• Experienced candidates must have

  minimum 6 months of experience in BPO sector

  with valid documents i.e., offer letter, relieving/experience letter and last three months' salary slip.
• Must have excellent command in English and good communication skills.

**Candidates who have MTI in their speech and pursuing education will not be considered.

Working Schedule:

• 6 days working with rotational shift and 1 days rotational off.
• Shift duration of 9 hours including 1 hour break.
• Casual leaves won't be entertained for the first three months apart from week offs.

***************NOTE**************************

Permanent Work Location:

Pattabiram Tidel park

Interview Location:

Ambit IT Park (Ambattur)

Interested candidates can share your profile to - HR Sreevedha - 6385418226