Customer Support Executive (CSE)

Customer Support Executive

Company: Torero Softwares Ltd (Medica Software)
Job Type: Full-time
Location: Lower Parel East, Mumbai (Work from Office)
Experience: 0 - 4 years

Job Summary:

We are looking for a friendly and responsible Customer Support Executive to help our clients use Medica Software. You will assist users with basic software, accounting, and GST-related queries and provide software training when needed.

Key Responsibilities:

• Answer customer calls and resolve software-related queries
• Provide training to clients on how to use the Medica Software
• Support clients with basic accounting and GST questions
• Use remote tools like AnyDesk or TeamViewer to assist users
• Work with the technical team when needed for advanced issues

Requirements:

• Commerce graduate preferred (Freshers welcome)
• 12th pass with experience in customer support can also apply
• Basic knowledge of accounting and GST
• Good communication and problem-solving skills
• Familiarity with remote support tools is a plus

Work Schedule:

• Monday to Saturday
• 10:00 AM to 7:00 PM
• Full-time, on-site (Lower Parel East, Mumbai)

Benefits:

• On-the-job training
• Opportunity to grow within the company
• Friendly and supportive work environment
• Learn and work with a leading ERP software company

Apply now to join our growing team at Torero Softwares Ltd and help businesses use technology more effectively!

Share Your Resume On WhatsApp At 9702074236

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

• Commuter assistance

Schedule:

• Day shift
• Fixed shift
• Morning shift

Work Location: In person