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14 Job openings at Beyoung.in
Customer Support Executive

Udaipur, Rajasthan, India

0 years

Not disclosed

On-site

Full Time

About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: We are looking for highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for responding promptly to customer inquiries via chat and email and Call, providing exceptional service and support throughout their experience with our company. . Key Responsibilities: Respond promptly to customer inquiries via chat ,email and Call, providing information and assistance as needed. Assist customers with product selection, sizing, order inquiries, and general inquiries about our company policies and procedures. Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Process returns, exchanges, and refunds in accordance with company policies and procedures. Collaborate with other departments, including warehouse and logistics, to ensure timely order fulfilment and resolution of customer inquiries. Maintain accurate records of customer interactions and transactions using our CRM system. Identify and escalate complex or unresolved issues to the appropriate department or supervisor. Stay up-to-date on product knowledge, promotions, and company updates to provide accurate information to customers. Meet or exceed performance targets for response times, customer satisfaction, and resolution rates. Qualifications and Requirements: Previous experience in customer service, preferably in a retail or e-commerce environment. Excellent written and verbal communication skills, with a professional and courteous demeanor. Strong problem-solving skills and ability to handle challenging situations with empathy and diplomacy. Proficiency in typing and navigating multiple systems simultaneously. Familiarity with CRM software and live chat platforms is preferred. Ability to work independently and collaboratively in a fast-paced environment. Flexible availability to work evenings, weekends, and holidays as needed. Beyoung Perks & Benefits: Monthly Town Hall Meetings, rewards & appreciation programme. Canteen Facility Growing and friendly Culture Be the part of beyoung family & apply at hr@beyoung.in Show more Show less

Admin Manager

Udaipur, Rajasthan

0 years

INR Not disclosed

On-site

Full Time

Job Title: Admin Executive Department: Administration Location: Udaipur, Rajasthan Company: FBeyoung Folks Pvt. Ltd. Job Summary: We are seeking a detail-oriented and proactive Admin Executive to manage daily administrative operations and support various departments across the organisation. The ideal candidate will ensure smooth office functioning, vendor coordination, documentation, and general support to the management and staff. Key Responsibilities: Oversee daily administrative operations and ensure office efficiency. Maintain office supplies inventory and place orders as needed. Manage incoming/outgoing communications such as phone calls, emails, and correspondence. Coordinate facility management, including repairs, cleaning, and maintenance. Support HR and finance departments in documentation and record-keeping. Handle vendor relationships and maintain contracts and service agreements. Organise meetings, travel arrangements, and other logistics. Maintain and update employee records, attendance, and office assets. Ensure compliance with company policies and procedures. Assist in organising company events, trainings, or meetings. Perform other related duties as assigned by management. Qualifications & Skills: Bachelor’s degree in Business Administration or related field. 2+ years of experience in administrative roles preferred. Strong communication and interpersonal skills. Proficiency in MS Office (Word, Excel, PowerPoint). Excellent organisational and multitasking abilities. Ability to work independently and handle confidential information with integrity. Strong problem-solving skills and attention to detail. Working Conditions: Office-based role with standard working hours. May require occasional travel or extended hours based on events or deadlines. Interested candidates can please share their CV on priya.s@beyoung.in OR call on 8141477477. Job Types: Full-time, Permanent Pay: ₹216,000.00 - ₹264,000.00 per year Schedule: Day shift Work Location: In person

Customer Support Executive

Udaipur, Rajasthan, India

0 years

Not disclosed

On-site

Full Time

Position: Customer Support Executive Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Role Description This is a full-time on-site role for a Customer Support Executive located in Udaipur. Proficient in English, with a minimum proficiency level of B1 or B2. The Customer Support Executive will be responsible for providing excellent customer service and technical support via online channels to ensure customer satisfaction. This includes handling customer inquiries, resolving issues, and providing product information. Qualifications Customer support, customer satisfaction, and customer service skills Technical support skills Excellent written and verbal communication skills Ability to multitask and problem-solve Experience in an online customer support role is preferred Bachelor's degree in a relevant field is preferred Relevant skills and qualifications that would be beneficial include familiarity with fashion e-commerce, proficiency in multiple languages, and experience with CRM software. Show more Show less

Image Editor and Retoucher Executive

Udaipur, Rajasthan, India

1 years

Not disclosed

On-site

Full Time

Job Summary: As an IMAGE EDITOR AND RETOUCHER EXECUTIVE, you will assist in enhancing and retouching product images under the guidance of senior team members. This role offers an opportunity to learn and develop skills in image editing while supporting the creative needs of our organisation. You will collaborate closely with the image editing team to ensure that visual content meets quality standards and project requirements. Key Responsibilities: Image Editing Assistance : Assist senior image editors in retouching, enhancing, and manipulating images using editing software such as Adobe Photoshop and Adobe Lightroom. Quality Assurance: Review images for quality control, ensuring that they meet technical specifications and adhere to brand guidelines. Make necessary adjustments under supervision to ensure consistency and accuracy. Collaboration: Work closely with senior image editors, and graphic designers to understand project requirements and provide support as needed. Learn from experienced team members and contribute to achieving project goals. Training and Development: Participate in training sessions and workshops to improve image editing skills and learn new techniques. Actively seek feedback from senior team members to enhance performance and proficiency. Workflow Support: Assist in organising and managing image files, maintaining an organised and efficient workflow to ensure timely completion of projects. Stay Updated: Keep abreast of industry trends, tools, and best practices in image editing and photography to continuously improve skills and knowledge. Qualifications and Requirements: Proven experience 1+ years as an image editor or similar role, with a basic portfolio demonstrating basic understanding in image editing. Familiarity with image editing software such as Adobe Photoshop and Adobe Lightroom. Strong attention to detail and a passion for visual aesthetics. Excellent communication and learning skills. Ability to take direction and learn from feedback. Collaboration & Planning with team members. Ability to work under pressure and meet tight deadlines Knowledge about marketplaces Editing guidelines is plus Beyoung Perks & Benefits: Extra 3rd Saturday off. Rewards & appreciation programme. Growing and friendly Culture Show more Show less

Senior Copy Writer

Udaipur, Rajasthan, India

2 years

None Not disclosed

On-site

Full Time

Position: Senior Copywriter Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung: Founded in 2018 from a Tier III City Udaipur, located in Rajasthan, Beyoung is a pioneering force in the fashion industry. Addressing a market void, especially in tier II, III & IV cities, where trendy clothing was limited by high costs, Beyoung focuses on revolutionizing fashion for the real Bharat. With a commitment to providing aspirational, convenient, and affordable fashion, Beyoung has grown from a four young minded venture to a team of over 200, delighting 30 lakh + satisfied customers nationwide with an annual run rate of Rs. 150 CR in the current financial year. As a homegrown fashion brand, Beyoung not only delivers fashion but also invites the Indian youth to explore the Real Bharat through the latest trends. Evolving into a people-centric brand, Beyoung offers products tailored to dynamic tastes for all. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: As a Senior Copywriter , you will be responsible for creating engaging and persuasive content across various channels to support our marketing and branding efforts. You will work closely with the branding team (Brand Strategist and Social Media Manager) to develop copy that effectively communicates our brand message and resonates with our target audience. Key Responsibilities: Write clear, concise, and compelling copy for branding collateral,video scripting including product descriptions, ad copies, blog posts, and social media captions. Tailor messaging to resonate with different target audiences and communication channels. Collaborate with designers and marketers to develop integrated campaigns with consistent brand voice and messaging. Conduct thorough research to understand consumer needs, market trends, and competitor strategies. Proofread and edit copy to ensure accuracy, grammar, and adherence to brand guidelines. Good with storytelling Great knowledge of all the segments in content writing, especially script and copywriting. Conduct research to understand target audience demographics, preferences, and behavior. Edit and proofread copy to ensure accuracy, clarity, and consistency. Adapt tone and style of writing to suit different channels and target audiences. Stay updated on industry trends and best practices in copywriting and marketing communication. Work closely with designers and other team members to ensure copy and design are aligned. Brainstorm and contribute ideas for creative campaigns and initiatives. Meet deadlines and manage multiple projects simultaneously. Qualifications and Requirements: Bachelor's degree in English, communications, marketing, or a related field. Atleast 2+ years experience as a copywriter or in a similar role. Exceptional writing and editing skills with a keen eye for detail. Strong understanding of branding and marketing principles. Ability to work independently and collaboratively in a fast-paced environment. Creative thinking and problem-solving abilities. Proficiency in Microsoft Office and content management systems. Portfolio showcasing a range of copywriting samples across different mediums. Excellent time management and organizational skills. Knowledge of SEO best practices (preferred). Beyoung Perks & Benefits: Extra 3rd Saturday off. Monthly Town Hall Meetings, rewards & appreciation programme. Canteen Facility Growing and friendly Culture

Sr. Accounts Executive

Udaipur

6 years

INR 1.2 - 4.8 Lacs P.A.

On-site

Full Time

Position: Senior Accounts Executive (Accounts Payable) Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: We are looking for an experienced and motivated Accountant to join our fast paced Finance team. The successful candidate will be closely working with the Finance Manager and will be responsible for leading and overseeing the entire Accounts Payable for the company. The candidate should be having prior experience in handling the entire creditor/ payables of the company and should be capable of independently working and meeting the high output expectations. Key Responsibilities: Manage the entire payable/creditor reconciliation Team and participate in day to day accounts payable activities. Oversee invoice entry and record keeping, ensuring timely Vendor invoice processing, accuracy and payment in compliance with financial policies. Deep dive and explain significant movements in account balances by way of a commentary. Prepare and review in cycle and out of cycle payment runs for accuracy, payment terms and proper approval. Ensure that all invoices are punched under proper accounting head as per the accounting standards. Review and analyze invoice volumes, ageing, follow up on hold and drive process improvements. Ensuring proper rates and quantity check in invoice processing. Keep a track that invoices are as per the P.O. requirements. Should be a TDS expert. Reconcile the entire accounts payable ledgers and responsible for resolving entire escalated vendor or internal queries. Well-versed in cost accounting and monitoring the manufacturing costs with recommendations to management for cost saving strategies. Responsible for tracking and managing the job work cost and closure of the ledgers Responsible for periodic documented Vendor ledger reconciliations Qualifications and Requirements: Cost Accountant or Masters or Bachelor’s degree in accounting, business, finance or other related field. Experience: 6+ years in Accounts Payable 3+ year experience in Supervisory Role. Specific Cost Accounting Knowledge is a must. Ability to identify and prioritize issues and be accountable for resolution. Ability to lead a team. Beyoung Perks & Benefits: Extra 3rd Saturday off. Monthly Town Hall Meetings, rewards & appreciation programme. Canteen Facility Growing and friendly Culture share your cv on yashvi.m@beyoung.in Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹40,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Chartered Accountant

Udaipur, Rajasthan, India

0 years

None Not disclosed

On-site

Full Time

Company Description Beyoung, founded in 2018, aims to make Global Fashion accessible to the youth of Bharat. The brand focuses on fashion-forward styles that are trendy, affordable, and reflect global aspirations. Beyoung's collections include essentials like T-shirts, shirts, and comfortable boxers under Beyoung Basics, trendy global styles in Beyoung Xclusives, and customizable combos offering freedom of choice in Beyoung Combos. More than just a fashion brand, Beyoung empowers young people to express their individuality through style. Role Description This is an on-site full-time role for a Chartered Accountant located in Udaipur. The Chartered Accountant will be responsible for managing financial accounts, preparing financial statements, conducting audits, ensuring compliance with financial regulations, and providing financial advice. Additional responsibilities include overseeing budgeting and forecasting activities, managing tax filings, and guiding financial decisions to enhance business performance. Qualifications Supervisory Skills and Operations Management Inventory Control and Warehouse Management Customer Service skills Strong understanding of financial principles and accounting practices Excellent analytical and problem-solving skills Ability to work independently and as part of a team Experience in the fashion industry is a plus Chartered Accountancy qualification and relevant work experience Share your cv on charu.singhvi@beyoung.in

Assistant Manager ( Outbound Warehouse )

Udaipur

4 years

INR 1.18296 - 4.8 Lacs P.A.

On-site

Full Time

Position: Assistant Manager ( Outbound Warehouse ) Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: We are looking for a skilled Assistant Manager in Warehouse to join our Operation team. The successful candidate will be responsible for Inbound Operation at Beyoung . The ideal candidate should be comfortable working in a fast-paced environment and have a passion for creating innovative solutions in Warehouse Operation . Key Responsibilities: Optimize space Utilization :- Strategically organize warehouse layout to maximize space efficiency and facilitate smooth material flow . Supervise Warehouse Operations: - Manage and oversee all warehouse activities including receiving, sorting ,picking and packing and shipping of the product , Order Processing . Reporting and documentation :-Generates reports on warehouse activities , including inventory level , shipment status and performance matrix . Team Management : Lead and motivate warehouse staff providing guidance , training and performance feedback to ensure efficient and effective operations . Inventory Management :-Implement and maintain inventory control procedures to ensure accuracy and minimize discrepancies ,conduct regular audits and cycle count. Qualifications and Requirements: Graduate and Postgraduate both are preferred . 4+ years of experience with warehouse operations Strong knowledge of MS Excel . Excellent problem-solving and analytical skills Strong communication and collaboration skills Be the part of be young family & apply at hr@beyoung.in Job Types: Full-time, Permanent Pay: ₹9,858.44 - ₹40,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Work Location: In person Expected Start Date: 13/07/2025

Sr. Accounts Executive

Udaipur, Rajasthan, India

6 years

None Not disclosed

On-site

Full Time

Position: Senior Accounts Executive (Accounts Payable) Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: We are looking for an experienced and motivated Accountant to join our fast paced Finance team. The successful candidate will be closely working with the Finance Manager and will be responsible for leading and overseeing the entire Accounts Payable for the company. The candidate should be having prior experience in handling the entire creditor/ payables of the company and should be capable of independently working and meeting the high output expectations. Key Responsibilities: Manage the entire payable/creditor reconciliation Team and participate in day to day accounts payable activities. Oversee invoice entry and record keeping, ensuring timely Vendor invoice processing, accuracy and payment in compliance with financial policies. Deep dive and explain significant movements in account balances by way of a commentary. Prepare and review in cycle and out of cycle payment runs for accuracy, payment terms and proper approval. Ensure that all invoices are punched under proper accounting head as per the accounting standards. Review and analyze invoice volumes, ageing, follow up on hold and drive process improvements. Ensuring proper rates and quantity check in invoice processing. Keep a track that invoices are as per the P.O. requirements. Should be a TDS expert. Reconcile the entire accounts payable ledgers and responsible for resolving entire escalated vendor or internal queries. Well-versed in cost accounting and monitoring the manufacturing costs with recommendations to management for cost saving strategies. Responsible for tracking and managing the job work cost and closure of the ledgers Responsible for periodic documented Vendor ledger reconciliations Qualifications and Requirements: Cost Accountant or Masters or Bachelor’s degree in accounting, business, finance or other related field. Experience: 6+ years in Accounts Payable 3+ year experience in Supervisory Role. Specific Cost Accounting Knowledge is a must. Ability to identify and prioritize issues and be accountable for resolution. Ability to lead a team. Beyoung Perks & Benefits: Extra 3rd Saturday off. Monthly Town Hall Meetings, rewards & appreciation programme. Canteen Facility Growing and friendly Culture Share your CV on yashvi.m@beyoung.in

Sr. Accounts Executive

udaipur, rajasthan

3 - 7 years

INR Not disclosed

On-site

Full Time

As a Cost Accountant at Beyoung Folks Private Limited, located in Udaipur (Rajasthan), you will play a crucial role in ensuring the financial health and efficiency of the organization. Beyoung is a rapidly growing fashion brand that prides itself on curating the latest fashion trends at pocket-friendly prices while maintaining a focus on premium quality and diverse collections. At Beyoung, we believe in empowering individuals to look and feel confident every day by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. Our team is dedicated to maintaining our unique selling point by providing exceptional customer service and high-quality apparel. Key Responsibilities: - Conduct a detailed analysis of account balances and provide insightful commentary on significant movements. - Ensure accurate allocation of all invoices according to accounting standards. - Review and analyze invoice volumes, aging, and follow-up on pending invoices while driving process improvements. - Verify rates and quantities on invoices to ensure accuracy in processing. - Monitor that invoices align with the requirements of purchase orders. - Demonstrate expertise in Tax Deducted at Source (TDS). - Proficient in cost accounting to monitor manufacturing costs and recommend cost-saving strategies to management. - Track and manage job work costs and ensure timely closure of ledgers. - Perform regular reconciliations of vendor ledgers. Qualifications and Requirements: - Possess a Cost Accountant certification or a Masters/Bachelors degree in accounting, business, finance, or a related field. - Minimum of 3 years of experience in a supervisory role. - Thorough understanding of cost accounting principles. - Ability to identify and prioritize issues, taking accountability for their resolution. - Demonstrated leadership skills to effectively lead a team. Beyoung Perks & Benefits: - Additional day off on the 3rd Saturday of every month. - Participation in monthly Town Hall Meetings and rewards & appreciation programs. - Access to canteen facilities. - Enjoy a growing and friendly work culture that values teamwork and collaboration. To apply for this position, kindly share your CV with us at yashvi.m@beyoung.in. Join us at Beyoung and be a part of our dynamic team as we strive to become the leading fashion brand and the ultimate shopping destination for fashion enthusiasts.,

Assistant Manager ( Outbound Warehouse )

udaipur, rajasthan

4 - 8 years

INR Not disclosed

On-site

Full Time

As an Assistant Manager in Outbound Warehouse at Beyoung Folks Private limited, you will play a crucial role in optimizing space utilization, supervising warehouse operations, reporting and documentation, team management, and inventory management. You will need to strategize warehouse layout to maximize efficiency, manage activities such as receiving, sorting, picking, packing, and shipping of products, generate reports on inventory levels and performance, lead and motivate warehouse staff, and implement inventory control procedures. To excel in this role, you should have a minimum of 4 years of experience in warehouse operations, strong knowledge of MS Excel, excellent problem-solving and analytical skills, and effective communication and collaboration abilities. Both graduate and postgraduate qualifications are preferred for this position. Joining the Beyoung family means being part of a fast-growing fashion brand that focuses on premium quality, diverse collections, and pocket-friendly prices. As a team member, you will contribute to our mission of empowering people to look and feel confident every day. If you are passionate about creating innovative solutions in Warehouse Operation and thrive in a fast-paced environment, we invite you to apply by sending your resume to hr@beyoung.in. This is a full-time, permanent position with benefits such as leave encashment, paid sick time, and paid time off. The work schedule is during the day shift at the Udaipur location in person, with an expected start date of 13/07/2025.,

Customer Support Executive (CSE)

Udaipur, Rajasthan

0 years

INR 1.2 - 1.8 Lacs P.A.

On-site

Full Time

Position: CRM Executives Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: We are looking for highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for responding promptly to customer inquiries via chat and email and Call, providing exceptional service and support throughout their experience with our company. . Key Responsibilities: Respond promptly to customer inquiries via chat ,email and Call, providing information and assistance as needed. Assist customers with product selection, sizing, order inquiries, and general inquiries about our company policies and procedures. Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Process returns, exchanges, and refunds in accordance with company policies and procedures. Collaborate with other departments, including warehouse and logistics, to ensure timely order fulfilment and resolution of customer inquiries. Maintain accurate records of customer interactions and transactions using our CRM system. Identify and escalate complex or unresolved issues to the appropriate department or supervisor. Stay up-to-date on product knowledge, promotions, and company updates to provide accurate information to customers. Meet or exceed performance targets for response times, customer satisfaction, and resolution rates. Qualifications and Requirements: Previous experience in customer service, preferably in a retail or e-commerce environment. Excellent written and verbal communication skills, with a professional and courteous demeanor. Strong problem-solving skills and ability to handle challenging situations with empathy and diplomacy. Proficiency in typing and navigating multiple systems simultaneously. Familiarity with CRM software and live chat platforms is preferred. Ability to work independently and collaboratively in a fast-paced environment. Flexible availability to work evenings, weekends, and holidays as needed. Beyoung Perks & Benefits: Monthly Town Hall Meetings, rewards & appreciation programme. Canteen Facility Growing and friendly Culture Share your CV's on [email protected] Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

Customer Support Executive (CSE)

Udaipur

0 years

INR 1.2 - 1.8 Lacs P.A.

On-site

Full Time

Position: CRM Executives Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we’ve expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: We are looking for highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for responding promptly to customer inquiries via chat and email and Call, providing exceptional service and support throughout their experience with our company. . Key Responsibilities: Respond promptly to customer inquiries via chat ,email and Call, providing information and assistance as needed. Assist customers with product selection, sizing, order inquiries, and general inquiries about our company policies and procedures. Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible. Process returns, exchanges, and refunds in accordance with company policies and procedures. Collaborate with other departments, including warehouse and logistics, to ensure timely order fulfilment and resolution of customer inquiries. Maintain accurate records of customer interactions and transactions using our CRM system. Identify and escalate complex or unresolved issues to the appropriate department or supervisor. Stay up-to-date on product knowledge, promotions, and company updates to provide accurate information to customers. Meet or exceed performance targets for response times, customer satisfaction, and resolution rates. Qualifications and Requirements: Previous experience in customer service, preferably in a retail or e-commerce environment. Excellent written and verbal communication skills, with a professional and courteous demeanor. Strong problem-solving skills and ability to handle challenging situations with empathy and diplomacy. Proficiency in typing and navigating multiple systems simultaneously. Familiarity with CRM software and live chat platforms is preferred. Ability to work independently and collaboratively in a fast-paced environment. Flexible availability to work evenings, weekends, and holidays as needed. Beyoung Perks & Benefits: Monthly Town Hall Meetings, rewards & appreciation programme. Canteen Facility Growing and friendly Culture Share your CV's on yashvi.m@beyoung.in Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Work Location: In person

Senior Copy Writer

Udaipur, Rajasthan, India

2 years

None Not disclosed

On-site

Full Time

Position: Senior Copywriter Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung: Founded in 2018 from a Tier III City Udaipur, located in Rajasthan, Beyoung is a pioneering force in the fashion industry. Addressing a market void, especially in tier II, III & IV cities, where trendy clothing was limited by high costs, Beyoung focuses on revolutionizing fashion for the real Bharat. With a commitment to providing aspirational, convenient, and affordable fashion, Beyoung has grown from a four young minded venture to a team of over 200, delighting 30 lakh + satisfied customers nationwide with an annual run rate of Rs. 150 CR in the current financial year. As a homegrown fashion brand, Beyoung not only delivers fashion but also invites the Indian youth to explore the Real Bharat through the latest trends. Evolving into a people-centric brand, Beyoung offers products tailored to dynamic tastes for all. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: As a Senior Copywriter , you will be responsible for creating engaging and persuasive content across various channels to support our marketing and branding efforts. You will work closely with the branding team (Brand Strategist and Social Media Manager) to develop copy that effectively communicates our brand message and resonates with our target audience. Key Responsibilities: Write clear, concise, and compelling copy for branding collateral,video scripting including product descriptions, ad copies, blog posts, and social media captions. Tailor messaging to resonate with different target audiences and communication channels. Collaborate with designers and marketers to develop integrated campaigns with consistent brand voice and messaging. Conduct thorough research to understand consumer needs, market trends, and competitor strategies. Proofread and edit copy to ensure accuracy, grammar, and adherence to brand guidelines. Good with storytelling Great knowledge of all the segments in content writing, especially script and copywriting. Conduct research to understand target audience demographics, preferences, and behavior. Edit and proofread copy to ensure accuracy, clarity, and consistency. Adapt tone and style of writing to suit different channels and target audiences. Stay updated on industry trends and best practices in copywriting and marketing communication. Work closely with designers and other team members to ensure copy and design are aligned. Brainstorm and contribute ideas for creative campaigns and initiatives. Meet deadlines and manage multiple projects simultaneously. Qualifications and Requirements: Bachelor's degree in English, communications, marketing, or a related field. Atleast 2+ years experience as a copywriter or in a similar role. Exceptional writing and editing skills with a keen eye for detail. Strong understanding of branding and marketing principles. Ability to work independently and collaboratively in a fast-paced environment. Creative thinking and problem-solving abilities. Proficiency in Microsoft Office and content management systems. Portfolio showcasing a range of copywriting samples across different mediums. Excellent time management and organizational skills. Knowledge of SEO best practices (preferred). Beyoung Perks & Benefits: Extra 3rd Saturday off. Monthly Town Hall Meetings, rewards & appreciation programme. Canteen Facility Growing and friendly Culture

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