Customer Support Executive (CSE)

Job Title: Customer Support Executive

Location: Padmavati Industries, Pisoli Road, near Khadi Machine Chowk, Pune

Salary: ₹15,000 to ₹30,000 per month

Experience: 1 to 3 years in Logistics / Distribution / Food Industry

Job Summary:

A Sales Executive is responsible for ensuring smooth customer experience by handling inquiries, resolving concerns, and maintaining positive relationships with clients. The role involves Understanding client needs, coordinating with internal teams and ensuring timely and satisfactory resolution of issues.

Key Responsibilities:

- Identify and generate new business opportunities through various channels.

- Develop and maintain strong relationships with existing and potential clients.

- Conduct market research to identify selling possibilities and evaluate customer needs.

- Prepare and deliver presentations on products/services.

- Create frequent reviews and reports with sales and financial data.

- Negotiate and close deals, ensuring all sales targets and KPIs are met.

- Provide after-sales support and maintain customer satisfaction.

- Collaborate with team members and other departments to ensure sales objectives are achieved.

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field.

- Proven experience as a Customer Support Executive or relevant role.

- Proficiency in English; knowledge of additional languages is a plus.

- Excellent knowledge of MS Office and CRM software.

- Strong communication, negotiation, and interpersonal skills.

- Self-motivated with a results-driven approach.

- Aptitude in delivering attractive presentations.

For more information about the position reach out to us at +91-9665902700 Or email - [email protected]

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Experience:

• total work: 1 year (Required)

Work Location: In person