Posted:1 week ago|
Platform:
On-site
Full Time
We are looking for a Customer Support Executive who will act as the first point of contact for our customers. The ideal candidate is passionate about providing excellent service, resolving issues efficiently, and ensuring a positive customer experience. Key Responsibilities: Respond to customer queries via phone, email, chat, or social media in a timely and professional manner Resolve product or service-related issues efficiently and accurately Maintain a high level of product knowledge to provide accurate information Record customer interactions, feedback, and complaints in the CRM system Follow up with customers to ensure full resolution of issues Collaborate with internal teams to improve customer experience Meet or exceed performance metrics (response time, customer satisfaction, etc.) Requirements: Proven experience in customer support or a related field is a plus Excellent communication and interpersonal skills Proficiency in English and [mention local/regional languages if needed] Ability to handle high call/email volumes Familiarity with CRM systems and customer support tools Strong problem-solving skills and a positive attitude Minimum qualification: [12th pass / Graduate – customize as needed] Benefits: Competitive salary and incentives Training and career growth opportunities Supportive work environment Contact : baskar hr 8056216663/ 6379247130 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Alshifa Cupping Clinic
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